Business process management system

Abstract

The invention discloses a business process management system. The business process management system includes a system management module, a customer and product management module, a sales management module, a project management module, a financial management module, a knowledge base module, and a statistic analysis module, wherein each module is mutually connected and communicated with each other. The business process management system can guarantee that various resources demanded by the operation process can be prepared in advance and allocated reasonably by pre-arranging and reasonably scheduling the resources, so as to guarantee that the operation process can be carried out smoothly.

Description

technical field [0001] The invention relates to a system, in particular to a business process management system. Background technique [0002] With the continuous deepening of information applications, enterprises rely more and more closely on information systems. Any application system failure will have a very large impact on the normal operation of the business and the work efficiency of personnel. Therefore, enterprises urgently need effective tools and means to ensure the stable operation of the application system, so as to assist the operation and maintenance personnel to do a better job of maintenance. However, most of the similar tools on the market focus on the management and monitoring of the infrastructure that supports the operation of the system, such as the operation status monitoring and performance management of network equipment, hosts, servers, and middleware, and lack the internal business of the system from the perspective of users. , application, operat...

AI Technical Summary

Problems solved by technology

However, most of the similar tools on the market focus on the management and monitoring of the infrastructure that supports the operation of the system, such as the operation status monitoring and performance management of network equipment, hosts, servers, and middleware, and lack the internal business of the system from the perspective of users. , application, operation, and interface integrated management

It is impossible to realize the monitoring and management of the internal interface status, workflow operation, system module operation information, key user behavior status, business application status, etc. of the enterprise application system and the internal operation mechanism of the key business of the user and the information system supporting the key business

This leads to the fact that once the operation and maintenance personnel of the enterprise fail to locate the fault in a timely and effective manner when an abnormal fault occurs in the information system, the user satisfaction of the information system decreases, which directly leads to a reduction in office efficiency and the inability to find the bottleneck in the business operation process.

From the perspective of system management, more attention is paid to the basic operating environment and operating performance of the system, but the status and health of the system itself cannot be discovered, and timely warnings cannot be given to system interfaces, internal processes, and functional modules.

Similar monitoring systems on the market can only monitor the infrastructure supporting the information system, such as middleware, servers, databases, and networks, and can only realize the basic guarantee of the operation of the information system, but cannot guarantee the performance of the information system itself in terms of business, application, operation, interface, etc. The healthy operation of all aspects cannot realize the monitoring and early warning of the information system