Case claim settlement method, server and computer readable storage medium

A case and processor technology, applied in the insurance field, can solve the problems of long insurance claim settlement cycle, achieve the effect of shortening the claim settlement cycle, achieving a win-win situation, and saving time.

Inactive Publication Date: 2018-07-27
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] The main purpose of the present invention is to provide a case claim settlement method, server and com

Method used

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  • Case claim settlement method, server and computer readable storage medium
  • Case claim settlement method, server and computer readable storage medium
  • Case claim settlement method, server and computer readable storage medium

Examples

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Example

[0110] Further, refer to Figure 5 The second embodiment of the case settlement method of the present invention provides a case settlement method. Based on the above-mentioned first embodiment of the case settlement method of the present invention, the step S10 includes:

[0111] Step S13: Upon receiving the claim settlement application input by the investigator, obtain the insured identity carried in the claim settlement application.

[0112] When the investigator arrives at the scene of the accident, the investigator determines the identity of the insured customer, and then enters this customer as the insured into the claim application. Among them, the claim application contains the identity of the insured, such as name, ID number, age and other information.

[0113] After receiving the claim settlement application from the investigator, the server obtains the identity of the insured person carried in the claim settlement application.

[0114] Step S14: Search for all insurance poli...

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PUM

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Abstract

The invention discloses a case claim settlement method, which comprises: when receiving a claim settlement application input by an investigator, correspondingly configuring a claim settlement case andgenerating and sending an investigation task to the investigator; receiving an investigation report submitted by the investigator based on the investigation task and submitting the claim settlement case and the investigation report to an audit node; and when receiving a compensation instruction fed back by the audit node, paying for the claim settlement case according to the compensation instruction. The invention also discloses a server and a computer readable storage medium. According to the invention, the time spent by a customer on the process is greatly saved and the claim settlement period is shortened.

Description

technical field [0001] The invention relates to the technical field of insurance, in particular to a claim settlement method, a server and a computer-readable storage medium. Background technique [0002] At present, in the insurance business claims, after the reporter submits a claim application, the staff of the insurance company accepts the claim case on the PC side and enters the relevant report information. [0003] Then, the case acceptance system sends the case to the case investigation system, and the case investigation system assigns investigators to investigate the case. After the investigation is completed, the investigator needs to report the investigation to the reviewer, and the compensation can only be paid after the reviewer passes the review. [0004] After multiple steps such as case acceptance, assignment of investigators, investigation by investigators, and review, the process of claim settlement is complicated, slow, and the cycle is very long. Especia...

Claims

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Application Information

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IPC IPC(8): G06Q40/08
CPCG06Q40/08
Inventor 侯彦茹
Owner PING AN TECH (SHENZHEN) CO LTD
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