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Emotion recognition method and device, and computer readable storage media

A technology of emotion recognition and storage media, applied in manipulators, speech analysis, instruments, etc., can solve problems such as failure to take care of users in time, inaccurate emotion judgment, etc., and achieve the effect of making mistakes difficult and accurate judgment

Inactive Publication Date: 2019-09-17
SHENZHEN ZHI HUI LIN NETWORK TECH CO LTD
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AI Technical Summary

Problems solved by technology

However, the above can only determine the user's superficial emotions. When the user speaks, his real emotions and semantics are related to the content of the speech and the intonation of the voice. Therefore, the emotional judgment given above is not accurate, and it is very easy to cause mistakes. Failure to take care of users in a timely manner

Method used

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  • Emotion recognition method and device, and computer readable storage media
  • Emotion recognition method and device, and computer readable storage media

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Embodiment Construction

[0038] The present invention proposes an emotion recognition method, which separates text features from intonation features and comprehensively analyzes the text matching results and intonation matching results to obtain the true emotion of voice information, which is accurate in judgment and less prone to errors.

[0039] In order to better understand the above-mentioned technical solutions, exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present disclosure and to fully convey the scope of the present disclosure to those skilled in the art.

[0040] In order to better understand the above-...

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Abstract

The invention discloses an emotion recognition method and device, and a computer readable storage media. The emotion recognition method comprises the following steps that voice information sent by a user is obtained, and the voice information is analyzed to obtain textual characteristics and intonation characteristics; the textual characteristics are matched with a textual database to obtain textual matching results; the intonation characteristics are matched with an intonation database to obtain intonation matching results; and emotion of the user is analyzed and obtained according to the textual matching results and the intonation matching results. The textual characteristics are separated from the intonation characteristics, comprehensive analyzing is conducted through the textual matching results and the intonation matching results, actual emotion of the voice information is obtained, determining is accurate, and mistakes are not prone to occurring.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to an emotion recognition method, device and computer-readable storage medium. Background technique [0002] In the application of the nursing robot, in order to take care of the user in an all-round way, the nursing robot needs to be able to reflect the user's emotions in a timely manner, so that when the user has negative emotions, it can immediately get feedback and deal with it in a timely manner. At present, in related technologies, the emotional recognition method of the nursing robot is to obtain the user's dialogue segment by having a dialogue with the user, and compare the user's dialogue segment with the keywords already stored in the database. When the user's dialogue segment appears keywords or Synonyms, and then judge the user's emotions, and provide timely feedback, which is convenient and quick to process. However, the above can only determine...

Claims

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Application Information

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IPC IPC(8): G10L25/63B25J11/00
CPCG10L25/63B25J11/0005
Inventor 阿德旺李彤金大鹏钟王攀
Owner SHENZHEN ZHI HUI LIN NETWORK TECH CO LTD
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