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Fault processing method, device and system, electronic equipment and storage medium

A fault handling method and processor technology, applied in data processing applications, payment systems, payment architectures, etc., can solve problems such as faults in payment channels and inability to pay successfully

Pending Publication Date: 2021-01-29
长沙市到家悠享网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a fault handling method, device, electronic equipment and storage medium to solve the problem that the payment channel itself has a fault and the payment cannot be successful even if multiple retry requests are initiated

Method used

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  • Fault processing method, device and system, electronic equipment and storage medium
  • Fault processing method, device and system, electronic equipment and storage medium
  • Fault processing method, device and system, electronic equipment and storage medium

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Embodiment Construction

[0039] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0040] At present, when a user needs to pay a merchant, the user can choose a payment channel by himself or directly select a recommended payment channel to complete the payment to the merchant. However, most payment channels are online channels or payment methods called by third parties, so There are unstable factors in the payment channel, ...

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Abstract

The embodiment of the invention provides a fault processing method, device and system, electronic equipment and a storage medium, and the method comprises the steps: obtaining a plurality of second payment channels corresponding to a payee and configuration priorities corresponding to the second payment channels when a user fails to pay to the payee through a first payment channel, so as to obtaina plurality of standby payment channels, and determining a target payment channel in the plurality of second payment channels according to the configuration priority, increasing the probability of payment success in a preferred selection mode, and finally sending a first retry request for payment to the payee by using the target payment channel, and the purpose of repayment by using different payment channels is achieved.

Description

technical field [0001] The invention belongs to the field of troubleshooting, and in particular relates to a troubleshooting method, device, system, electronic equipment and storage medium. Background technique [0002] In the existing transaction system architecture, there are generally three roles: client, payment channel and merchant. Among them, the payment channel can refer to different online bank payment channels. When the user needs to pay the merchant, the user can choose the payment channel or directly Select the recommended payment channel to complete the payment to the merchant, but the way of payment through the payment channel also needs to consider the influence of external factors such as network factors and payment channel closure. Currently, when the user terminal receives the payment failure returned by the merchant When receiving information, it mainly adopts the method of submitting a payment retry request through the payment channel again, and tries to ...

Claims

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Application Information

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IPC IPC(8): G06Q20/08G06Q20/38
CPCG06Q20/085G06Q20/38
Inventor 孙宝龙
Owner 长沙市到家悠享网络科技有限公司
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