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Service operation management system and method with autonomous prompt function

A technology of business operation and reminder function, applied in the field of information processing, can solve the problems of easy operation errors and low approval work efficiency in the filing and sorting of official documents

Pending Publication Date: 2021-05-11
贵州惠智电子技术有限责任公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] One of the purposes of the present invention is to provide a business operation management system with an independent reminder function, which solves the problem of operational errors in the filing and sorting of official documents in the current approval process, which leads to the destruction of the previous approval work and makes the approval work low efficiency problem

Method used

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  • Service operation management system and method with autonomous prompt function

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0041] A business operation management system with independent reminder function, basically as attached figure 1 Shown: includes a client and a server. The client is a smart phone or an office computer equipped with an APP or other software for remote communication with the server. The servers include:

[0042] Official document storage module: used to store official documents, the operation process sequence associated with the official document files, and the associated storage of the circulation label information of the stage when the current official document files are transferred in sequence according to the operation process sequence; the official document files are Word files, Excel Documents, etc., the operation process sequence includes undertaking, review, completion and approval, so the circulation label information also includes undertaking, review, completion and approval. Through the transfer label information, the user end can easily understand which stage the o...

Embodiment 2

[0056] The difference between the second embodiment and the first embodiment is that the server in the business operation management system with an autonomous reminder function also includes the following modules:

[0057] Automatic query module: used to automatically query the abnormal data and the corresponding client in the abnormal data classification storage module within the set time period; the time period includes working days, working weeks, etc., in this embodiment, the working day as the unit.

[0058] Anomaly analysis module: used to obtain the operation authority of the user terminal to the document file, as well as the importance level of the document document, and judge whether the user terminal has leapfrog operation according to the operation authority and importance level, and if it is a leapfrog operation, based on the importance level of the document document Determine whether the impact of the current client operation request is serious, and if it is serio...

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Abstract

The invention relates to the technical field of information processing, in particular to a service operation management system and method with an autonomous prompt function, the method is applied to the system, the system comprises a user side and a server, the server comprises an official document file storage module used for storing an official document file, an operation process sequence and circulation label information; an official document access module used for determining whether the operation request conforms to the operation process sequence or not, and generating conflict prompt information if the operation request does not conform to the operation process sequence; a request confirmation prompt module used for feeding back feedback information about whether to continue the current operation request according to the conflict prompt information; if the feedback information is yes, continuing to execute the current operation request, and if the feedback information is not, continuing to terminate the current operation request. According to the method and the device, the problem that the approval work efficiency is relatively low due to the fact that the previous approval work is useless because a lot of operation errors are likely to occur in the archiving and sorting work of the official documents in the current approval process is solved.

Description

technical field [0001] The invention relates to the technical field of information processing, in particular to a business operation management system and method with an autonomous prompt function. Background technique [0002] With the rapid development of the information age, traditional business approval methods can no longer meet people's needs, especially in the context of deepening administrative reforms and improving work efficiency, government agencies have chosen to conduct online office work through the business approval system. However, the approval business of government agencies is quite complex and variable. The approval items for the application object often involve the business collaboration of multiple departments. The business complexity and quantity increase proportionally, and the business approval process and approval form content often occur. Repeated changes lead to error-prone in the approval process, lack of effective prompts and guidance. Especiall...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q10/10
CPCG06Q10/06311G06Q10/06313G06Q10/06316G06Q10/103
Inventor 潘仕益罗昌军吴如富
Owner 贵州惠智电子技术有限责任公司
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