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5G financial message data processing method, financial institution and operator service device

A processing method and technology of message data, applied in the field of data processing, can solve problems such as poor user experience, inability to provide other related services to customers, and single SMS background maintenance template, so as to improve output efficiency, shorten the time for handling business and security certification Time, the effect of reducing the risk of information leakage

Active Publication Date: 2022-03-11
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] The traditional banking short message interaction mode involves multiple applications, and has the characteristics of long links and complex logic
During the transaction process, the bank needs to obtain many information elements, and the user needs to enter a specific SMS template to receive specific business information. The transaction process is inextensible, and other related services cannot be provided to customers; and the SMS background maintenance template is single, Every time a user handles a short message service, the system only replies with the result of the business processed, and cannot provide a simple entry for the user to handle other services, resulting in poor user experience
In addition, the SMS banking system has little interaction with other banking systems, and the user information in the SMS service cannot be reused in other channels, and the channel coordination ability is poor
Therefore, the templated interaction mode of traditional bank short messages is difficult to meet diverse user needs

Method used

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  • 5G financial message data processing method, financial institution and operator service device
  • 5G financial message data processing method, financial institution and operator service device
  • 5G financial message data processing method, financial institution and operator service device

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Embodiment Construction

[0057] In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of this application.

[0058] It should be noted that the 5G financial message data processing method, financial institution and operator service device disclosed in this application can be used in the field of 5G technology and financial technology, and can also be used in any field other than the field of 5G technology and financial technology. The application fields of the disclo...

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Abstract

The embodiment of the present application provides a 5G financial message data processing method, a financial institution and an operator service device, which can be used in the fields of 5G technology and financial technology. The method includes: receiving an interactive message sent by an operator; identifying keywords and Material identification, and select the material resource acquisition address in the address library, the address library is used to store the corresponding relationship between each material identification and each material resource acquisition address obtained from the operator in advance; send the material resource acquisition address to the operator, The operator extracts the corresponding financial interaction material from the preset material library based on the obtained material resource acquisition address, and sends the 5G financial message containing the financial interaction material to the 5G client device. The application can effectively improve the convenience and intelligence of the short message interaction between the user and the financial institution, and further enable the user to enjoy the financial services provided by the financial institution more conveniently and efficiently.

Description

technical field [0001] This application relates to the field of data processing technology, in particular to the field of 5G technology and financial technology, and specifically to a 5G financial message data processing method, a financial institution service device, and an operator service device. Background technique [0002] The traditional banking short message interaction mode involves multiple applications, and has the characteristics of long links and complex logic. During the transaction process, the bank needs to obtain many information elements, and the user needs to enter a specific SMS template to receive specific business information. The transaction process is inextensible, and other related services cannot be provided to customers; and the SMS background maintenance template is single, Every time a user handles a short message service, the system only replies with the result of the processed business, and cannot provide a simple entry for the user to handle o...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W4/14G06F16/332G06F16/45G06F16/483G06F16/955G06F40/186G06Q40/02
CPCH04W4/14G06F16/483G06F16/45G06F16/3329G06F40/186G06F16/9566G06Q40/02
Inventor 王鹏张丹阳王士昱
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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