Speech recognition method and device based on artificial intelligence, equipment and medium

A speech recognition and artificial intelligence technology, applied in speech recognition, speech analysis, instruments, etc., can solve the problems of reducing data processing efficiency and communication time-consuming, reducing the number of communication interactions, reducing traffic overhead and pressure on background servers. Effect

Pending Publication Date: 2022-01-11
CHINA PING AN LIFE INSURANCE CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Embodiments of the present invention provide an artificial intelligence-based speech recognition method, device, computer equipment, and storage medium, aiming to solve the problem of if customer service robots are deployed in areas with poor network signals in the prior art, and if they need to wait until the customer ser

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  • Speech recognition method and device based on artificial intelligence, equipment and medium
  • Speech recognition method and device based on artificial intelligence, equipment and medium
  • Speech recognition method and device based on artificial intelligence, equipment and medium

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Embodiment Construction

[0028] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0029] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or collections thereof.

[0030] It should also be understood that the terminology used ...

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Abstract

The invention relates to artificial intelligence, and provides a speech recognition method and device based on artificial intelligence, equipment and a medium. The method comprises the steps: obtaining a pre-stored interval time value obtaining strategy, obtaining the maximum interval time of a statement according to a user speed value and the interval time value obtaining strategy; continuously collecting audio and video data of which the audio and video interruption time does not exceed the maximum interval time of the statement, and generating an audio and video collection stopping instruction and stopping collection until the audio and video interruption time is detected to exceed the maximum interval time of the statement for the first time; and packaging and combining the initial audio and video data and the collected audio and video data to obtain audio and video data to be identified. Voice complete statement synthesis, voice preprocessing and the like are carried out at the front end of a customer service robot, so that the number of times of communication interaction between the customer service robot and the background server is reduced, and the traffic overhead and the pressure of the background server are reduced.

Description

technical field [0001] The invention relates to the field of speech semantics of artificial intelligence, in particular to a speech recognition method, device, computer equipment and storage medium based on artificial intelligence. Background technique [0002] In recent years, speech recognition technology has made remarkable progress. One of the specific application scenarios of speech recognition technology is customer service robots, that is, intelligent robots deployed in office halls, service halls and other places. Existing customer service robots upload the collected voices to The server performs speech recognition. If the customer service robot is deployed in an area with poor network signal, if it needs to wait until the customer service robot collects the audio stream and then transmits it to the server, then the server analyzes the audio stream for recognition, and then transmits the result to the customer service robot. The entire process is time-consuming due t...

Claims

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Application Information

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IPC IPC(8): G10L15/26G10L15/30
CPCG10L15/26G10L15/30
Inventor 陈锋
Owner CHINA PING AN LIFE INSURANCE CO LTD
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