[0034] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and understandable, the specific embodiments of the present invention will be described in detail below with reference to the accompanying drawings.
[0035] In the following description, many specific details are set forth in order to fully understand the present invention, but the present invention can also be implemented in other ways different from those described herein, so the present invention is not limited by the specific embodiments disclosed below.
[0036] As mentioned in the background art, in the prior art, only information interaction is performed between the mobile terminal and the server, which affects the user experience.
[0037] For the above defects, refer to figure 1 As shown, the embodiment of the present invention provides an interactive message processing system, which may include: multiple mobile terminals 100, a server 200, and multiple information processing devices 300. Wherein, the server 200 is connected to the mobile terminal 100 for information interaction, the information processing device 300 is connected to the server 200 for information interaction, and the server 200 receives interactive messages from the information processing device 300 Issued to the mobile terminal 100.
[0038] The interactive message processing system provided by the present invention includes not only the server 200 but also a plurality of information processing devices 300. Although the mobile terminal 100 directly interacts with the server 200, the server 200 downloads the interactive message obtained from the information processing device 300. Sending to the mobile terminal 100 increases the types of interactive information and meets various needs of users, thereby improving the interactivity between the server 200, the mobile terminal 100 and the user, and ultimately improving the user experience.
[0039] Wherein, the mobile terminal 100 may be a mobile device such as a mobile phone, a vehicle, a computer, etc., which does not limit the protection scope of the present invention. For the sake of simplicity, the following description takes the mobile terminal 100 as a vehicle mounted as an example.
[0040] The communication mode between the mobile terminal 100 and the server 200 may be any one of 2G network communication mode, 3G network communication mode, or 4G network communication mode.
[0041] The communication method between the server 200 and the information processing device 300 may also be any one of a 2G network communication method, a 3G network communication method, or a 4G network communication method.
[0042] Detailed description will be given below in conjunction with the drawings.
[0043] Combined reference figure 2 As shown, the mobile terminal 100 may include:
[0044] The request generating unit 110 is used to generate request information;
[0045] The communication unit 120 is connected to the server 200 and the request generating unit 110, and is configured to send the request information to the server 200 and receive the information sent by the server 200;
[0046] The display unit 130 is connected to the communication unit 120 and configured to display a message interface based on the message sent by the server 200.
[0047] In addition, the message sent by the server 200 to the mobile terminal 100 may include a link to a message interface file; correspondingly, the mobile terminal 100 may also include: a link unit 140 connected to the display unit 130, which is configured to be based on the message The link of the interface file obtains the message interface file; the display unit 130 generates and displays a message interface based on the message interface file.
[0048] Specifically, the message interface file may be a web page file.
[0049] The request generation unit 110 may generate demand information by the user by inputting voice or text.
[0050] The communication unit 120 may be based on any one of a 2G network communication method, a 3G network communication method, or a 4G network communication method.
[0051] The display unit 130 may be a liquid crystal display.
[0052] In addition, the request generation unit 110 and the display unit 130 may be jointly implemented by a touch display screen, which is well known to those skilled in the art and will not be repeated here.
[0053] In this embodiment, the request information may be sent to the server 200 based on the user's needs, and then the server 200 obtains the corresponding interactive information from the information processing device 300, and finally the server 200 sends the interactive information to the corresponding mobile terminal 100.
[0054] It should be noted that in other embodiments of the present invention, the server 200 may also directly send the interactive message of the information processing device 300 to the mobile terminal 100, so that the request information of the mobile terminal 100 is not required, and ultimately the user experience can be further improved. effect.
[0055] Combined reference image 3 As shown, the server 200 may include:
[0056] The first communication unit 210 is connected to the mobile terminal 100 and configured to receive request information from the mobile terminal 100;
[0057] The second communication unit 220 is connected to the information processing device 300 and configured to receive interactive information sent by the information processing device 300;
[0058] The analysis control unit 230, connected to the first communication unit 210 and the second communication unit 220, is used to analyze the request information, determine the correspondence between the parsed request information and the information processing device 300, and control the second communication The unit 220 sends the parsed request information to the corresponding information processing device 300; parses the interactive information received by the second communication unit 220, determines the correspondence between the parsed interactive information and the mobile terminal 100, and controls the first communication unit 210 sends the parsed interactive information to the corresponding mobile terminal 100.
[0059] Since the server 200 is connected to multiple information processing devices 300 in this embodiment, the interactive information provided by each information processing device 300 is different, the request information of different mobile terminals 100 may be different, and the request information of the same mobile terminal 100 may be different at different times. Therefore, after the server 200 receives the request information of the mobile terminal 100, it needs to parse the request information to determine which information processing device 300 the parsed request information corresponds to, so as to send the parsed request information to the corresponding 的信息处理装置300。 Information processing device 300. In addition, the corresponding information processing device 300 will send the interactive information corresponding to the parsed request information to the server 200. At this time, the server 200 also needs to parse the received interactive information to determine to whom the interactive information needs to be sent The mobile terminal 100 thus sends the interactive information to the corresponding mobile terminal 100.
[0060] In other embodiments of the present invention, the information processing device 300 may directly send the interactive information to the server 200 without receiving the request information. At this time, the server 200 only needs to analyze the interactive information, and then send the parsed interactive information Just give it to the corresponding mobile terminal 100.
[0061] Combined reference Figure 4 As shown, the information processing apparatus 300 may include:
[0062] The communication unit 310, connected to the server 200, is configured to receive request information sent by the server 200, and send interactive information to the server 200;
[0063] The service information database 320 is used to store multiple interactive information;
[0064] The search unit 330 is connected to the communication unit 310 and the service information database 320, and is configured to search for interactive information corresponding to the requested information from the service information database 320, and send the interactive information to the communication unit 310.
[0065] In this embodiment, the information processing device 300 searches for interactive information corresponding to the request information from the service information database 320 according to the received request information, and sends the searched interactive information to the server 200.
[0066] In other embodiments of the present invention, the information processing device 300 may obtain the parameter status information of the mobile terminal 100 from the server 200 or other means, and when the parameter status information of the mobile terminal 100 meets a preset threshold condition, the information The processing device 300 actively sends the interaction information corresponding to the parameter status information to the server 200, and the server 200 sends the interaction information to the corresponding mobile terminal 100, so that the request information from the mobile terminal 100 can be Users provide better service quality. Specifically, the information processing device 300 may include: a monitoring module for acquiring parameter status information of the mobile terminal; an interactive message providing module for providing interactive information, where the interactive information has a corresponding relationship with the parameter status information; The trigger module is connected to the monitoring module and the interactive message providing module, and when the acquired parameter state information corresponds to the interactive message, the interactive message is combined with the identity information corresponding to the parameter state information Sent to the communication module; the communication module is connected to the server 200 for sending the interactive message to the server 200.
[0067] In the first embodiment of the present invention, reference Figure 5 As shown, the interactive message processing system includes: a first mobile terminal 410, a second mobile terminal 420, a server 200, a first information processing device (ie, call center 510), and a second information processing device (ie, dealer system 520) . Wherein, the first mobile terminal 410 is connected to the server 200 to exchange information with the server 200, and the second mobile terminal 420 is connected to the server 200 to exchange information with the server 200; the server 200 is connected to the call center 510 and the dealer system 520, to realize the information interaction between the server 200 and the call center 510, and the information interaction between the server 200 and the dealer system 520.
[0068] Specifically, the first mobile terminal 410 may send request information to the server 200. The request information may include any one or more of flight consultation information, restaurant consultation information, hotel consultation information, movie theater consultation information, and shopping consultation information. The server 200 receives the request information of the first mobile terminal 410 and determines that the request information corresponds to the call center 510, and the server 200 sends the request information to the call center 510. The call center 510 searches for the interaction information corresponding to the received request information, and sends the searched interaction to the server 200. The interactive information may include: flight information, restaurant information, hotel information, movie theater information, and shopping information. The server 200 determines that the interactive information corresponds to the request information of the first mobile terminal 410, and then sends the interactive information to the first mobile terminal 410, thereby meeting the requirements of the first mobile terminal 410 and improving the user experience effect.
[0069] Similarly, the first mobile terminal 410 or the second mobile terminal 420 may also send request information related to the dealer system 520, which will not be repeated here.
[0070] In the second embodiment of the present invention, reference Image 6 As shown, the interactive message processing system includes: a first mobile terminal 610, a second mobile terminal 620, a server 200, a first information processing device (ie, call center 710), and a second information processing device (ie, dealer system 720) . Wherein, the first mobile terminal 610 is connected to the server 200 to receive the interactive information sent by the server 200, and the second mobile terminal 620 is connected to the server 200 to receive the interactive information sent by the server 200; the server 200 is connected to the call center 710 and the distributor Merchant system 720 to receive interactive information sent by the call center 710 and the dealer system 720 respectively.
[0071] Specifically, the dealer system 720 obtains the parameter status information of the first mobile terminal 610 and the second mobile terminal 620, so as to provide corresponding interactive information. The parameter status information includes: total mileage, user information, etc. For example, the dealer system 720 obtains that the total mileage of the first mobile terminal 610 is 2000 kilometers, and the total mileage of the second mobile terminal 620 is 5000 kilometers. The dealer system 720 presets when the total mileage of the mobile terminal is greater than or equal to When 4500 kilometers, the maintenance reminder is sent to the corresponding mobile terminal. Since the total mileage of the second mobile terminal 620 meets the conditions for sending the maintenance reminder message, the dealer system 720 sends the corresponding maintenance reminder message and related information of the second mobile terminal 620 to the server 200. The server 200 judges and analyzes the received information, thereby sending the maintenance reminder message to the second mobile terminal 620, which can ultimately improve the user experience.
[0072] The interactive information may also include: holiday greeting information, business activity information, and the like.
[0073] Similarly, the call center 710 may also actively send interactive information to the first mobile terminal 610 or the second mobile terminal 620 through the server 200.
[0074] In the third embodiment of the present invention, reference Figure 7 As shown, the interactive message processing system includes: a first mobile terminal 810, a second mobile terminal 820, a server 200, a first information processing device (ie, call center 910), and a second information processing device (ie, dealer system 920) . Wherein, the server 200 receives the request information sent by the first mobile terminal 810, analyzes and judges, sends the request information to the call center 910 or the dealer system 920, and obtains the corresponding information from the call center 910 or the dealer system 920. The interactive message of is delivered to the second mobile terminal 820, and the first mobile terminal 810 is related to the second mobile terminal 820.
[0075] Specifically, the first mobile terminal 810 may be a cell phone, the second mobile terminal 820 may be a vehicle mounted, and the first mobile terminal 810 and the second mobile terminal 820 may be pre-bound. The request information may include: navigation request information, communication request information, and music request information. For example, the first mobile terminal 810 sends music request information to the server 200, the server 200 parses and judges and sends the music request information to the call center 910, and the call center 910 sends the interaction information corresponding to the music request information to the server 200 Then, the server 200 sends the interactive message to the second mobile terminal 820, and finally the second mobile terminal 820 can listen to the music. This can also further improve the user experience.
[0076] Although the present invention has been disclosed above in preferred embodiments, the present invention is not limited thereto. Any person skilled in the art can make various changes and modifications without departing from the spirit and scope of the present invention. Therefore, the protection scope of the present invention should be subject to the scope defined by the claims.
