Service management system, method and container

A service management and server technology, applied in the direction of instruments, data processing applications, computing, etc., can solve problems such as poor experience, noise, and affecting service speed

Inactive Publication Date: 2016-07-20
FU TAI HUA IND SHENZHEN +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This method makes the coffee shop and other places that need to be quiet become noisy. In addition, when the waiter receives the service request, he needs to make various preparations, which affects the speed of the service, making the customer have to wait for a period of time to enjoy the service, and the experience is insufficient. good

Method used

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  • Service management system, method and container
  • Service management system, method and container
  • Service management system, method and container

Examples

Experimental program
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Embodiment Construction

[0038] Such as figure 1 Shown is a schematic diagram of the operating environment of the service management system in an embodiment of the present invention. The service management system 10 runs on a server 200 and multiple containers 100 . Please also refer to figure 2 , is a schematic structural view of the container 100 in one embodiment of the present invention. The container 100 includes a base 101 , a cup body 102 and a gravity sensor 103 . The cup body 102 is mounted on the base 101 , and the gravity sensor 103 is mounted on the base 101 and contacts the bottom of the cup body 102 for sensing the weight of the cup body 102 . In this embodiment, the base 101 further includes a side wall 1011 extending upward from around the bottom, and the side wall 1011 and the bottom form a receiving space 1012 for accommodating the cup body 102. In order to facilitate the cup body 102 For cleaning, the cup body 102 can be designed to be detachable. The container 100 also includ...

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PUM

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Abstract

The invention relates to a service management system, a service management method and a container; the container comprises a base, a cup body and a gravity sensor which is installed on the base and contacts with the bottom of the cup body; the gravity sensor is used for sensing the weight of the cup body; the container also comprises a first memory; and the serial number of the container is pre-stored in the first memory. The method includes the following steps that: the weight of the cup body sensed by the gravity sensor is acquired; the state of the container is determined according to the obtained weight; and a message containing the serial number of the container and the state of the container is generated and is sent to a server. With the system and the method of the invention adopted, the usage amount of customers can be fed back in time, so that a manager can reasonably arrange timely services for each customer according to the usage amount of the customers.

Description

technical field [0001] The invention relates to a service management system, method and container. Background technique [0002] The service industry accounts for an increasing proportion of my country's economic components. With the continuous improvement of people's material living standards, the requirements for the service industry are also getting higher and higher. When people consume in restaurants, coffee shops and other places, they need to call the waiter or go to the service front desk in person to request service. This method makes the coffee shop and other places that need to be quiet become noisy. In addition, when the waiter receives the service request, he needs to make various preparations, which affects the speed of the service, making the customer have to wait for a period of time to enjoy the service, and the experience is insufficient. good. Contents of the invention [0003] In view of this, it is necessary to provide a service management system, me...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/10G06Q50/12
Inventor 王川刘汉滨
Owner FU TAI HUA IND SHENZHEN
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