Customer classification method and customer classification system

A classification method and customer technology, applied in the field of data processing, can solve problems such as customer classification, and achieve reasonable classification and the effect of precise marketing

Active Publication Date: 2017-09-22
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In view of this, the purpose of the present invention is to provide a customer classification method and system to solve the problem of how to accurately and comprehensively classify customers

Method used

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  • Customer classification method and customer classification system
  • Customer classification method and customer classification system

Examples

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no. 1 example

[0060] Such as figure 1 As shown, the first embodiment of the present invention proposes a customer classification method, which includes the following steps:

[0061] S100, acquiring information of all customers.

[0062] Specifically, relevant information of all customers that need to be classified and counted is acquired, wherein the number of customers is n (n is a positive integer).

[0063] S102, filtering preset information fields from information of each customer.

[0064] Specifically, m information fields with reference value (m is a positive integer) can be preset as a basis for classifying customers. That is, each customer includes m effective information fields, such as the region where the customer is located, the nature of the unit where the customer is located, the customer's previous insurance purchase responsibilities, insurance amount, premium, and claim information.

[0065] In this embodiment, the contents of the m information fields can be converted in...

no. 2 example

[0099] Such as Figure 5 As shown, the second embodiment of the present invention proposes a customer classification system 50 . In this embodiment, the customer classification system 50 includes an acquisition module 502 , a screening module 504 , a calculation module 506 and a classification module 508 .

[0100] The acquiring module 502 is configured to acquire information of all customers.

[0101] Specifically, the acquisition module 502 acquires relevant information of all customers that need to be classified and counted, wherein the number of customers is n (n is a positive integer).

[0102] The screening module 504 is configured to screen preset information fields from the information of each customer.

[0103] Specifically, m information fields with reference value (m is a positive integer) can be preset as a basis for classifying customers. That is, each customer includes m effective information fields, such as the region where the customer is located, the nature...

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Abstract

The invention discloses a customer classification method and a customer classification system. The method comprises steps: information of all customers is acquired; a preset information field is selected from the information of each customer; a density-based clustering algorithm model is built, and according to the selected information field, the local density corresponding to each customer is calculated; and according to the calculated local density, all customers are classified to different classes. Accurate and comprehensive customer classification can be carried out, and an effective reference basis is provided for product promotion.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a customer classification method and system. Background technique [0002] In the insurance industry, it is usually necessary to classify and count the insured customers, so that business personnel can make different marketing strategies according to customer categories. However, the existing way of classifying customers is still at the stage of directly dividing based on data such as age, insured amount, and premium. This method has few evaluation conditions and the accuracy of the results is not high, and it cannot dig out deeper information inside the data, so it cannot provide effective reference for business personnel to promote products. Contents of the invention [0003] In view of this, the object of the present invention is to provide a customer classification method and system to solve the problem of how to accurately and comprehensively classify customers. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/08G06Q30/02G06F17/30
CPCG06F16/285G06Q30/0201G06Q40/08
Inventor 马向东吴海波冯雨旸
Owner PING AN TECH (SHENZHEN) CO LTD
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