Multi-dimensional customer type analysis method and system

A type analysis and customer analysis technology, applied in the field of data analysis, to achieve the effect of flexible use, easy modification and strong versatility

Pending Publication Date: 2022-04-12
商派软件有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

As customer relationship management becomes more and more important and needs to attract people's attention, there is a lack of a tool in this field that can analyze, process and count customer data from different dimensions

Method used

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  • Multi-dimensional customer type analysis method and system
  • Multi-dimensional customer type analysis method and system

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Embodiment Construction

[0021] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the following briefly introduces the drawings that need to be used in the description of the embodiments. Obviously, the accompanying drawings in the following description are only some examples or embodiments of the present application, and those skilled in the art can also apply the present application to other similar scenarios. Unless otherwise apparent from context or otherwise indicated, like reference numerals in the figures represent like structures or operations.

[0022] As indicated in this application and claims, the terms "a", "an", "an" and / or "the" do not refer to the singular and may include the plural unless the context clearly indicates an exception. Generally speaking, the terms "comprising" and "comprising" only suggest the inclusion of clearly identified steps and elements, and these steps and elements do not constitute an exclusive list, and ...

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Abstract

The invention provides a multi-dimensional customer type analysis method and system. The method is suitable for grouping different types of customer objects through a customer type analysis system and a plurality of models. The method comprises the following steps: configuring operation modules of a plurality of customer analysis models on a front-end user interface of the customer type analysis system; importing data of a plurality of customer objects into a customer type analysis system; and according to the data, analyzing and determining type groups of the plurality of customer objects through at least a part of a plurality of customer analysis models, each customer analysis model corresponding to a type group result. According to the customer type analysis method and system, the customers can be grouped and sorted through different multi-dimensional models, so that the customers can be accurately positioned through related indexes in scenes with different requirements, and accurate marketing is facilitated.

Description

technical field [0001] The present invention mainly relates to the field of data analysis, in particular to a multi-dimensional customer type analysis method and system. Background technique [0002] At present, CRM (Customer Relationship Management, customer relationship management) has a single marketing method for customers, and the positioning of customers is also very simple, and it is impossible to see the situation of all customers globally. At the same time, the general CRM platform is relatively cumbersome, and the processing of customer information data is too simple, and it is impossible to analyze customer data in complex dimensions and scenarios. On the front-end interface of some customer management, there are often only simple data statistics functions. As customer relationship management becomes more and more important and needs to attract people's attention, there is a lack of a tool in this field that can analyze, process and count customer data from diffe...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06F16/9035G06F16/906
Inventor 李自强徐钦勇裴大鹏
Owner 商派软件有限公司
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