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Guest room service system used for self-service hotel

A service system and self-service technology, applied in the room service system field of self-service hotels, can solve the problems of wasting manpower and material resources and low service efficiency, and achieve the effect of solving the waste of manpower and material resources and low service efficiency

Inactive Publication Date: 2018-05-15
安徽尚易信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a room service system for self-service hotels, through the terminal control terminal, mobile server, and guest room control terminal online communication and service, realize the self-service of the hotel, and solve the problem of the existing hotel service system. Low efficiency and waste of manpower and material resources

Method used

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  • Guest room service system used for self-service hotel
  • Guest room service system used for self-service hotel
  • Guest room service system used for self-service hotel

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Embodiment Construction

[0023] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0024] see figure 1 As shown, the present invention is a room service system for a self-service hotel, including a terminal control terminal, a mobile service terminal, and a room control terminal; the terminal control terminal includes a terminal service platform; the terminal service platform includes an application service center and a data management center ;The data management center includes service resource information management, customer information manage...

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Abstract

The invention discloses a guest room service system used for a self-service hotel, and relates to the technical field of a self-service hotel service system. The guest room service system comprises aterminal control end, a mobile service end and a guest room control end, wherein the terminal control end comprises a terminal service platform; the terminal service platform comprises an applicationservice center and a data management center; the guest room control end comprises a guest room booking platform; the guest room booking platform comprises an application center, a guest room data management module and a client registration login center; the mobile service end comprises a mobile processing platform; the mobile processing platform comprises a service processing center, a mobile enddata management module and a waiter registration login center; and the terminal control end communicates with the mobile service end and the guest room control end through the Ethernet. Through onlinecommunication and service of the terminal control end, the mobile service end and the guest room control end, the self service of the hotel is realized; and the problems of low service efficiency andmanpower and material resource waste of an existing hotel service system are solved.

Description

technical field [0001] The invention belongs to the technical field of self-service hotel service system development, in particular to a room service system for self-service hotels. Background technique [0002] As a place for people to rest during the journey, the hotel aims to provide better services to passengers. The service system in the existing hotel mostly adopts the administrator and the waiter to communicate through the walkie-talkie, and the voice pager installed in the guest room by the passenger to communicate with the administrator and the waiter. However, with the increase of the flow of people and the expansion of business in the hotel industry, the traditional room service system is far from meeting people's needs. [0003] The existing room service system not only needs to be improved in efficiency, but also wastes manpower and material resources. The present invention is dedicated to inventing a self-service hotel room service system to reduce manpower an...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/12G06Q10/02G06Q30/06
CPCG06Q50/12G06Q10/02G06Q30/0633
Inventor 许道强
Owner 安徽尚易信息技术有限公司
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