32 results about "Waiters/waitresses" patented technology

A drink ordering and dispensing system. A drink is ordered, and placed into a database. When drinks are poured, their contents are automatically determined and they are added to the point of sale system, and the drink is popped up to the server, so that the server can associate that drink as poured to someone's bill.

The invention relates to the field of catering management, and discloses a catering service management method and system based on dynamic thermodynamic diagram full-process scheduling, and the method comprises the following steps: collecting full-scene real-time data in a restaurant, and constructing a visual and interactive multi-dimensional thermodynamic diagram for a waiter to observe and analyze, and different tasks in the restaurant are subjected to priority scoring through a double-factor priority model, so that the aim of planning the task path of the waiter is fulfilled. According to the invention, economic benefits can be improved, cost can be controlled, and restaurant service quality in peak time periods can be improved.

A drink ordering and dispensing system. A drink is ordered, and placed into a database. When drinks or poor, they are associated with the drinks that have been in the database. Once the drink is poured, the weight of the container before and after pouring is used to determine if the drink has been over poured. If the drink is not in the database, then either an exception is established, or at the drink is automatically popped up on the point-of-sale system for a user to pour a server to use the drink.

To compress a bottle appropriately in a beverage dispenser. [Solution] The beverage server 1 comprises a mounting section 60 provided at the bottom of the housing 10 on which a bottle 20 filled with drinking water and air is placed facing upward, a door 80 that forms one side wall of the bottom of the housing 10 and is provided so as to be openable and closable, and a protruding wall 84 that protrudes a predetermined amount in the normal direction from a back surface 83 that faces the side of the bottle 20 when the door 80 is closed.

The utility model discloses a dining table board which comprises a base, one edge of the top of the base is arranged to be an inclined face, a long-strip-shaped groove is formed in the top face of the base in the length direction, and an angle is formed between the long-strip-shaped groove and the side face of the base. The plate is inserted into the long-strip-shaped groove, and table number information is marked on the plate; the fixing seat is detachably connected to the top surface of the base, the fixing seat is located on the front side of the board, and a loose-leaf retaining ring is installed on the fixing seat; the information board comprises an information board loose leaf A, an information board loose leaf B and an information board loose leaf C. The front face of the information board loose leaf A and the front face of the information board loose leaf B respectively indicate whether preset information exists or not, the front face of the information board loose leaf C indicates dining information, and the back faces of the information board loose leaf A, the information board loose leaf B and the information board loose leaf C respectively indicate characteristic dish information. The system can be used in public places such as restaurants, restaurants, hotels and the like to guide people to find dining tables and help waiters to judge whether to clean the dining tables or not.

This invention discloses a table-mounted auxiliary robotic arm, belonging to the field of robotic arm technology. It includes a support component, with a mechanical adjustment component externally. A grilling component is fixedly mounted at one end of the mechanical adjustment component. The grilling component includes an mounting hand, grilling skewers, a skewer-turning mechanism, and a skewer-lifting mechanism. This table-mounted auxiliary robotic arm assists servers and diners in grilling food. It inserts the skewers into the holes of a skewer holder, activates a drive motor, and causes an external conveyor chain to continuously rotate multiple toothed rotating plates and the food skewered on the grilling skewers, preventing the food from burning or undercooking. The control panel sets the start times for multiple servo motors. When the food reaches the cooking time, the skewer holder is automatically rotated to a vertical position, raising the skewered food away from the charcoal fire, preventing the food from burning or undercooking before the server can grill it.

The utility model belongs to the technical field of distribution machines, and particularly relates to a goods distribution machine which is used for automatically outputting goods and comprises a cabinet body and a cabinet door hinged to the cabinet body, the cabinet door is sequentially provided with an interactive control panel, a guide frame and a goods taking opening from top to bottom, and a goods taking bag is arranged on the back of the cabinet door and located at the lower end of the goods taking opening. And a reading plate for inputting goods information is arranged on the goods taking pocket. An inner cavity is formed in the cabinet body, an outer panel connected with the inner side wall of the cabinet body is arranged in the inner cavity, a circulating conveying mechanism electrically connected with the interactive control panel is arranged on the outer panel, and goods are hung at the output end of the circulating conveying mechanism and released downwards under driving of the circulating conveying mechanism. According to the goods issuing machine, the full-automatic process is achieved, the issuing efficiency is greatly improved, and the labor cost is reduced. And the visitor does not need to wait for the manual operation of a waiter, and can complete the receiving of the bracelet only through several simple steps, so that the user experience and satisfaction are improved.

This product is a beverage server for dispensing beverages into beverage containers (bottles, glasses, etc.).

The utility model provides a bridge-crossing rice noodle meal box, relates to meal box technical field, including bearing plate and protection frame, bearing plate upper surface is provided with spacing hole, protection frame both sides both are fixedly equipped with mounting groove, both are equipped with the guide rail inside, both are equipped with the movable plate at the movable end of guide rail both. A worker buckles the protection frame on the bearing plate and then places side dishes into the storage boxes, so that the side dishes and rice noodles in a soup bowl are conveniently conveyed together, and the worker pushes the two storage boxes during conveying, so that the bearing plate and the storage boxes respectively shield two openings of the protection frame; the soup bowl is prevented from being exposed to the outside, the situation that the soup bowl makes contact with a customer or other waiters, rice noodles in the soup bowl are splashed out, and service staff and the customer are scalded is avoided, the service staff do not need to convey the rice noodles repeatedly, and the labor amount of the service staff is reduced.

To appropriately compress a bottle in a beverage server.SOLUTION: The beverage server 1 includes the mount portion 60 that is provided in the lower portion of the housing 10 and on which the bottle 20 filled with drinking water and air is mounted upward, the door 80 that forms one side wall of the lower portion of the housing 10 and is provided so as to be openable and closable, and the protruding wall 84 that protrudes by a predetermined amount in the normal direction from the back surface 83 facing the side surface of the bottle 20 when the door 80 is closed.SELECTED DRAWING: Figure 2

The application discloses a service optimization system based on big data, which comprises a data acquisition module, a dining monitoring module and an output module, and is used for analyzing the dining situation of customers at a dining table; the dish taking data statistics submodule analyzes the dish taking situation of customers from seats, obtains the dish with the maximum dish taking target probability from the angle of dish taking of the customers, and records the dish eating time through a timing unit, so that the real-time consumption of the dish is accurately expressed; the dining consumption analysis submodule combines the different dining speeds and dish consumption amounts of the customers in different time periods, helps the waiter accurately obtain the dish serving time, controls the dish serving speed, prevents the dish pushing and stacking problem on the dining table, effectively matches the dining process, controls the dish serving speed, and maintains the table surface clean, and the application has the characteristics of high service monitoring precision and high human resource utilization rate.

The embodiments herein provide a method and system for real-time monitoring and management of services provided by a restaurant using an AI enabled digital IoT device. The method includes, scanning a QR Code displayed on the IoT device by a customer for accessing Wi-Fi provided by the restaurant, for accessing the menu and for providing review of the restaurant service using a mobile device. The method includes real-time rating of the restaurant by the customer and display of advance reservation status and multimedia content on the device. A request may be placed on the device to a waiter for at least one of dining service, mobile charging. Order status and notifications on best-selling items may be displayed on the device. Real-time data on the restaurant service may be displayed onto a digital dashboard.

We provide the system. [Solution] A means for the user to input a meal menu, A means of sending the meal menu entered by the user to the server, A method for the server to analyze the received meal menu and identify deficient nutrients, A means for generating a meal plan to supplement the nutrient deficiencies identified by the server, A means of providing the user with a meal menu generated by the server, A method for searching for and suggesting supermarkets or restaurants based on the user's location information, A system that includes this.

Systems, methods, and other embodiments associated with a computer-implemented method for obtaining and processing a ticket generated by an AI Chatbot associated with a guest of an establishment, the ticket configured to include a guest message. In one embodiment, a method includes determining, by a machine learning model, a task to be completed based on the guest message and one or more departments associated with the establishment for handling the task, assigning, using an iterative algorithm, the generated ticket to one or more attendant devices for task completion, each attendant device belonging to a staff member of the establishment, communicating, via the iterative algorithm, to the assigned one or more attendant devices, a request for completion of the task, and displaying, on a graphical user interface (GUI) display, at least one of the one or more assigned tasks, one or more generated tickets, one or more tasks to be completed.

A method of conducting interactions between human participants 110, 111 and a robot 120, which may be a stationary kiosk. The robot collects information related to a participant during the interaction. The robot then either generates a summary report 150 about the interaction or accepts a summary report from a participant. A server 130 analyses the summary report and determines whether it passes or fails. If the summary report fails, the server gives the robot feedback as a list of problems for correction in the summary report. If the summary report passes, the server stores the summary report in a database 143. The analysis server may use a trained artificial intelligence model, and may consider the collected information, other information about the participant, public knowledge, culinary knowledge, or medical knowledge. In an embodiment, the robot provides medical care support, and the summary report is a doctor’s medical report. The report may fail if the doctor prescribes medication the patient is allergic to. In another embodiment, the robot acts as a restaurant waiter and the summary report is a diner’s food order. The report may fail if the diner orders an unavailable menu item or food the diner is allergic to.

A system and method for a mobile application configured to serve as a virtual host for restaurants and dining establishments, facilitating communication between diners and service staff including bussers, servers, bartenders, and kitchen personnel. The application enables customers to input preferences and check in on-site or remotely, assigns seating, and dispatches real-time instructions for service tasks. Visual and auditory signaling components, such as lights and displays, alert staff to pending or overdue duties, escalating missed actions to management if necessary. The application tracks each service interaction and integrates with point-of-sale (POS) systems to utilize customer profiles, manage orders, process payments, and collect feedback. It is operable via smartphones, kiosks, tablets, or terminals, and supports modular, scalable deployment across diverse dining environments. The system enhances service efficiency, reduces wait times, and ensures consistent guest experiences through automated oversight and dynamic staff coordination.

The application provides a water adding prompting method based on an intelligent dining table and the intelligent dining table, and the intelligent dining table comprises a camera, a controller and a communication module; the method comprises the following steps: collecting the image of a dining person through the camera; the controller judges whether the dining person has a water drinking action according to the image of the dining person; if yes, the dining person with the water drinking action is a target dining person, the position information of the target dining person is acquired; and the communication module sends out the position information of the target dining person. In the above manner, when it is detected that the dining person has the water drinking action, the position of the dining person with the water drinking action is automatically informed to a waiter, so as to prompt the waiter to add water for the dining person at which position, and the convenience of the dining person and the waiter is provided, and the satisfaction of the dining person is improved.

The present invention provides a beverage dispensing tap and beverage server that require less torque to change the angle position of the valve body. [Solution] The beverage dispensing tap comprises a main body, a valve body, a first seal ring positioned between the downstream end of the first pipe section of the main body and the valve body, and a second seal ring positioned between the outer surface of the valve body and the inner surface of the recess in the main body. When the valve body is in the first angular position, the passage of the valve body communicates with the beverage introduction passage and the beverage dispensing passage of the main body. When the valve body is in the second angular position, the first seal ring and the outer surface of the valve body are in annular contact, and the through-hole of the first seal ring connected to the beverage introduction passage is blocked by the outer surface of the valve body.

The utility model relates to the technical field of buildings, in particular to a hotel dish passing lifting door structure. The hotel dish passing lifting door structure comprises a supporting frame, and the supporting frame forms a frame door. The supporting table top is fixedly connected with the supporting frame, and the supporting frame is fixedly connected with the bottom of the frame door to form a dish delivery channel. The lifting door is arranged in the frame door in a lifting and sliding manner; the lifting door ascends to form a dish delivery channel and descends to close the dish delivery channel. The overhead door is further connected with a balance assembly, and the balance assembly is used for balancing the gravity of the overhead door. By arranging the lifting door, privacy and sanitation of a kitchen can be protected, and sliding is smooth. And the dining environment of guests is improved by adopting the lifting type dish passing opening. Materials of the lifting door are consistent with those of the supporting frame face, attractiveness and elegance are achieved, waiters do not need to enter and exit from the box and the meal preparing room to take dishes in the box, and better service can be provided for guests.

The present invention relates to a tray with an integrated double bottom, comprising a tray (1) designed with a double bottom (2) equipped with three cavities (3) into which fingers can be inserted from underneath the tray (1) and which provide the waiter with additional support while carrying the tray. The invention provides a practical solution to prevent spills and slippages, thereby improving the service experience for diners.

To provide a system which offers an experience to enjoy a restaurant even to a senior who cannot easily go out.SOLUTION: A system includes means for: executing a program for providing a user with an experience in a restaurant within a virtual reality space; providing the user with services by allowing a generative AI to play a role of a sommelier or a waiter within the virtual reality space; recommending a menu by the generative AI considering the user's taste for a meal and health state; generating, by the generative AI, responses to questions asked by the user to the generative AI within the virtual reality space on the basis of the questions; providing the user with meal information, advice, and the generated response by the generative AI after acquiring information pertaining to the menu recommended from a meal database; and processing arrangement of delivery of the menu in collaboration with delivery services.SELECTED DRAWING: Figure 5

The utility model relates to the technical field of conveying equipment, and discloses a new trunk line conveying system which comprises a track, a conveying vehicle is arranged on the track, a carrying plate is arranged above the conveying vehicle, sliding rods are fixedly installed at the four corners of the bottom end of the carrying plate, and sliding grooves matched with the sliding rods are formed in the top of the conveying vehicle. According to the dinner plate switching device, dinner cloth can be switched after a customer takes away a dinner plate, so that time and labor are not needed to clean the dinner cloth in busy work, the follow-up meal delivery speed is not affected, the dinner cloth can be locked after switching is completed by limiting the second rotating rod, and the dinner plate switching device is convenient to use. When a waiter accidentally pulls the dinner cloth when placing the dinner plate, the situation that the dinner cloth is released from the second rotating rod is avoided, so that flat laying of the dinner cloth is guaranteed, the problem that the dinner plate placing stability is affected due to the fact that the dinner cloth is wrinkled when the dinner plate is subsequently placed on the dinner cloth is avoided, and flat placing of the dinner plate and subsequent stable conveying are guaranteed.

This invention relates to the field of voice interaction technology, and discloses a method and system for responding to dining needs based on voice interaction. The method includes: acquiring the coordinates of the user's voice source and the frequency domain features of ambient noise; constructing a dynamic filtering mask based on the frequency domain features of ambient noise; extracting semantic segments of the needs based on the user's voice source coordinates; performing structural completion on the semantic segments of the needs based on a service conflict rule base; generating a set of service elements; performing conflict detection on the set of service elements and the waiter's status; generating a service path allocation weight table; driving the interactive terminal to output service guidance instructions according to the service path allocation weight table, and simultaneously updating the dynamic load coefficient of the waiter's status; monitoring the synergy between the dynamic load coefficient and the service path allocation weight table; and triggering a secondary demand response compensation decision. This invention can solve the problems of service response delays and errors caused by unclear speech recognition, inaccurate semantic understanding, and suboptimal manpower scheduling in a restaurant environment.

The invention discloses a household service intelligent recommendation method and device and a medium, belongs to the technical field of household services, and is used for solving the technical problems that an existing household service matching system is inflexible in recommendation logic, cannot adapt to various demand types of users, and is easy to lack perception of user evaluation, so that the recommendation accuracy is low. The method comprises the steps of performing weight screening processing under waiter matching on a waiter label vector database, and determining high-matching-degree waiter information; performing new waiter label generation processing on the unmatched demand label set; carrying out recommendation matching weight adjustment under related difference labels on the recommendation deviation signing order set to obtain an optimization adjustment strategy; performing service evaluation processing on the comprehensive high-matching-degree waiter information corresponding to the user service non-intervention information and the optimization adjustment strategy to obtain an evaluation influence set; and performing incremental updating processing on the waiter label vector database to generate an optimal household service intelligent recommendation strategy.

The invention relates to the technical field of robots, in particular to a service robot which comprises a transportation bottom plate and a bearing rotating plate rotationally connected to the transportation bottom plate, a gear motor I is fixedly connected to the transportation bottom plate, an output shaft of the gear motor I is fixedly connected with the bearing rotating plate, and four bearing seats are fixedly connected to the transportation bottom plate; the four bearing seats are rotationally connected with conveying wheels, the four bearing seats are fixedly connected with gear motors II, output shafts of the gear motors II are fixedly connected with the four conveying wheels respectively, the four conveying wheels are divided into a left group and a right group, and the two groups of conveying wheels are slidably connected to the transverse sliding way. The beneficial effects of the invention are that: can carry out the delivery of customer ordering in the hotel, alleviate the work load of waiters, can also avoid the contact between customer and waiters at the same time, can further protect the privacy of customer.

The invention discloses a housekeeping service intelligent matching method and system based on a large model, and a medium, belongs to the technical field of artificial intelligence, and is used for solving the problems that when an existing housekeeping service platform is used for matching housekeeping waiters and users, the matching dimension is single, information is asymmetric, the matching efficiency is low, precise and personalized intelligent matching cannot be realized, and the matching efficiency is poor. And complex and personalized housekeeping service requirements of the user are difficult to meet. Comprising the steps that multi-dimensional data of registered housekeeping waiters are collected and preprocessed; inputting the preprocessed multi-dimensional data into a large language model to extract a first multi-dimensional feature vector, and constructing a depth portrait of a waiter; acquiring user demand data and preprocessing the user demand data; inputting the preprocessed user demand data into a large language model to extract a second multi-dimensional feature vector, and obtaining a user demand preference vector; and calculating the comprehensive matching degree between the user demand preference vector and the depth portrait of each waiter through a matching model, and generating a waiter recommendation list and recommendation reasons.

Temporarily mutually connectable cups for efficiently serving all kinds of beverages and foods such as granular food, crisps, sauces, soup, and yoghurt. The cups have special fully integrated hook elements in the cup wall or on the handles with stabilizing thumb holding parts and the wall (2) has a thickness d. With the integrated hook elements several surrounding cups are temporarily mutually connected with a central cup to form a group of serving cups, facilitating the carrying of the cups by a waiter or waitress.

The invention discloses a big data-based service optimization system, which comprises a data acquisition module, a dining monitoring module and an output module, and is characterized in that the dining monitoring module is used for analyzing the dining condition of a guest on a dining table; according to the system, the dish taking data statistics sub-module analyzes the condition that a customer takes dishes from a seat, the dish with the maximum dish taking target probability is obtained from the perspective of dish taking of the customer, the time when the dish is taken is recorded through the timing unit, and the real-time consumption condition of the dish is accurately expressed; the dining consumption analysis sub-module is combined with different dining speeds and dish consumption of guests in different time periods to help a waiter to accurately obtain the serving time of dishes and control the serving speed, meanwhile, the problem that dishes are pushed and stacked on a dining table is prevented, the dining process is effectively matched, the dish outlet speed is controlled, and the table top is kept clean and tidy. The system has the characteristics of high service monitoring accuracy and high human resource utilization rate.

A dinnerware service device is provided. The dinnerware service device includes an elongated body with a pair of arms extending therefrom, forming a channel to receive and support the edge of plateware. Opposite the arms, a tab extends to create a thumb receiving area. This design allows the user to handle the plateware by pinching the body between the thumb and index finger, thus preventing direct contact with the food. In some embodiments, the dinnerware service device is made from a single piece of material capable of supporting the weight and movement of the plateware with food. The dinnerware service device reduces food contamination by eliminating direct contact between the server's hands and the dish, thus enhancing hygiene in food service environments.