Integration service platform for central air conditioner

Abstract

The invention discloses an integration service platform for a central air conditioner. The platform comprises a fault alarming terminal, an information collection terminal, a data processing central server and a handheld mobile terminal, wherein the information collection terminal collects the customer information of the central air conditioner, and transmits the customer information to the data processing center to be stored; the fault alarming terminal emits alarming information to the data processing central server when the central air conditioner fails; after the data processing central server receives the alarming information, the customer information which is put by the information collection terminal in advance is called to be paired with the alarming information, after pairing is successful, the customer information and the corresponding alarming information are generated into an order form, and the order form is sent to the handheld mobile terminal; and service personnel provide door-to-door service through the order form received by the handheld mobile terminal. The integration service platform for the central air conditioner is customized according to existing industrialrequirements so as to conform to company business development, the advantages of a mobile platform are used, and the professional technical service personnel of the central air conditioner can be gathered so as to realize the after-sale integrated service platform of the central air conditioner.

Description

technical field [0001] The invention relates to an information service platform, in particular to a central air-conditioning integrated service platform integrating information planning and personnel deployment. Background technique [0002] In the existing technology, at present, the service prices in the central air-conditioning aftermarket market are different, the technical level is uneven, the structure of service personnel is scattered, and the service efficiency is low. Contents of the invention [0003] In view of the shortcomings and deficiencies in the above-mentioned prior art, the object of the present invention is to provide a central air-conditioning integrated service platform that can effectively improve service efficiency. [0004] The purpose of the present invention is achieved through the following technical solutions: [0005] An integrated service platform for central air-conditioning, including a fault alarm terminal, an information collection termi...

AI Technical Summary

Problems solved by technology

[0002] In the existing technology, at present, the service prices in the after-sales market of central air-conditioning are different, the technical level is uneven, the structure of service personnel is scattered, and the service efficiency is low.

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