409 results about "Technical service" patented technology

The present invention extends to methods, systems, and computer program products for configuring and allocating software product technical services. A service policy configuration defining one or more service models for the developing software product is received. A software product taxonomy, including one or more themes and corresponding technical services, for the developing software product is received. A service profile, including context on how the entity intends to utilize the developing software product, is received. The entity is authorized to utilize technical services associated with the developing software product in accordance with one of the service models in response to receiving the service profile. In other embodiments, a service request selection is made from a menu that lists themes and technical services associated with a software product. The service request is allocated to the identified service provider based on request allocation criteria. An entity is at least notified of a received answer.

A tool, called the Skills Matching Application (SMA), allows a user, such as a hiring manager, to communicate requirements to technical service suppliers in a way that significantly reduces the process time and improves the accuracy of requests sent to suppliers. The SMA is accessed from a Web-based Requisition / Catalog (REQ / CAT) Web application. A user who needs to request a technical contractor accesses the REQ / CAT Web application which brings the user to the SMA Web site. The SMA application, after requiring a password and profile (for first time access) to be entered, takes the user through a series of screens which prompts the user to enter a Statement of Work (SOW) and complete a skills detail checklist for each of the technical skills requested. Once the request is completed, it is submitted to contracted suppliers who are sent an e-mail notification notifying the supplier that a new request has been entered into the SMA application for them to review and submit a candidate against. This e-mail has a standard formatted attachment which contains the statement of work and skills detail checklist. The suppliers, when they receive an e-mail request, access the Web site database to view the request details. A supplier provides a candidate or candidates by accessing the SMA Web site and submitting candidates and appending resumes as appropriate. The supplier provides a response to the SOW by responding to the entries with the candidate's skills, experience, etc. The requestor views the supplier responses and associated resumes and can either accept or reject each candidate submitted but cannot accept more than the number of candidates requested.

The method of providing includes providing an assessment of the maintenance and technical service needs of a plant, as broadly defined, and recommending services for outsourcing selected from a menu of services. The services are modular and may be mixed and matched to a customized fit with the needs of the plant. Categories of services are directed to technical services, motor maintenance, electro-mechanical services, etc. A generic approach to all plant maintenance provides a framework in which to offer the services. Services are offered throughout the life cycle of a plant. Particular industries are targeted for outsourced services.

Methods for insurance of online presence (202) and / or data (200) are described. An insurer (302) contracts with an insured entity (304) in an agreement (308) under which a premium (310) is paid for insurance coverage. The premium is calculated (306) using a pure premium method (400) or a loss ratio premium method (402), in a manner that depends on factors such as expected virus scan results (404), expected data recovery time (406), expected geographic spread (408), use of multiple recovery methods (410), and other information regarding the insured entity's business and the technical protection services (206) to be used. In some embodiments, the technical protection services are provided under the agreement by a third party technical services provider (300). Systems, signals, and configured media are also described.

An operator interactive apparatus for monitoring work vehicles is disclosed. The operator interactive apparatus includes an operator and machine interface for generating inputs from a work vehicle operator. The generated inputs describe conditions or problems associated with the work vehicle. The information collected by a microprocessor is communicated directly to a remote data center over a wireless data link. The information is shared and a technical service group may dispatch parts and / or maintenance information directly to a fleet operation center or alternatively directly to the operator of the work vehicle.

The invention discloses a method based on police affair big data center service construction. Through building of a police affair cloud data service layer, functions of data collection, data arrangement, data sharing and data analysis are realized, and the police affair cloud data service layer includes a data recourse sublayer, a service resource sublayer, a resource application sublayer, a data sharing platform and a big data platform. According to the method provided by the invention, through building of the police affair cloud data service layer, the functions of all police data collection, data arrangement, data sharing and data analysis are realized, the capability and level of technical service assurance of data processing and data sharing of a public security organization are comprehensively improved, a data mining and analysis capability is perfected and improved, and open and efficient data sharing application and data analysis and mining services are provided for all the police.

The invention relates to a remote monitoring system of a sewage disposal process and an implementation method thereof. The method comprises the steps: collecting real-time monitoring data and writing into a database of an enterprise WEB server database; issuing the real-time data by the enterprise WEB server through a standard http protocol; mapping the data into Internet server, directly obtaining the data from a browser when a customer browses the Web server, wherein the monitoring system comprises a field apparatus and a management device; transmitting the collected field data to a PLC (programmable logic controller) to control an execution component by a field instrument in the field apparatus; simultaneously carrying out data interaction on an industrial personal computer and a server by the PLC via an industrial switch; carrying out communication connection with the server through the switch by the industrial control computer in the management device; and issuing the data to the enterprise WEB server by the server as an OPC (OLE for process control) client. According to the remote monitoring system disclosed by the invention, an operator can achieve constantly grasping of production and operation in everywhere and the mode that a set of technical service personnel is configured for each sewage treatment plant in the past is avoided, so that manpower resource is greatly saved and the operation cost is reduced.

The invention discloses a traffic data information service system and a method for realizing a traffic data information service. The method comprises the following steps: acquiring traffic data information through a TSB (Technical Service Bulletin), and outputting the information to a traffic data acquisition unit of a monitoring dispatcher; receiving the traffic data information, obtaining operation state information of each traffic data processor in the system through a cloud computing architecture, distributing cloud computing resources, splitting the received traffic data information according to the cloud computing resources which are distributed to the traffic data processors, and outputting the information to the corresponding monitoring dispatchers of the traffic data processors; receiving the traffic data information, performing abnormal data cleaning processing and missing data compensation processing, performing blocked road condition calculation and travel time calculation according to the processed traffic data information, and outputting calculation results to the traffic data processors of a traffic data information server; and receiving the calculation results and publishing the information by the traffic data information server. By adopting the system and the method, the path planning efficiency can be improved.

The invention provides a user-side distributed energy power generation management system. The user-side distributed energy power generation management system comprises an online monitoring subsystem and an information publishing subsystem which are connected through an isolation device. The information publishing subsystem is mainly used for Web displaying for relevant enterprises and the societal public. The online monitoring subsystem is responsible for acquisition, collection, monitoring and analysis of real-time data such as electric energy data, electric energy quality, environmental data, equipment working conditions and the like of distributed power generation projects. The system can acquire real-time power generation data of the distributed energy power generation projects within a certain range, provide technical services such as monitoring, analysis, evaluation, grid connection, information publishing and the like for users, achieve concentrated digital supervision of the distributed energy power generation projects, and provide technical support and data support for the government to carry out the low-carbon and energy-saving strategy and make and implement the clean energy development plan and related policies.

The invention relates to a charging network system matched with an electric vehicle. The system comprises a master control center, a charging terminal, a service terminal and a user terminal, wherein the master control center is connected with the charging terminal and the service terminal to perform integrated management on the charging terminal, the user terminal and the service terminal; the charging terminal comprises a charging station and a charging pile, charges a battery pack and acquires information of the battery pack; the user terminal comprises the electric vehicle, the battery pack and a corresponding vehicle-mounted power supply control system which are arranged on the electric vehicle, and a charging card for storing electric quantity information, user information and the like; and the service terminal comprises a charging facility technical service center for providing a daily fault management and maintenance service for the charging terminal. The terminals in all levels are integrated into the charging network system, connected together, and controlled and managed in a unified mode; the battery pack is maintained conveniently by acquiring the information of the battery pack; processes are saved; and simplified charging management is realized.

A method and system are disclosed for providing automated assistance to a service provider for creating a technical solution definition for a project for delivering Information Technology (IT) outsourcing services for a customer. The method comprises the steps of providing, in machine processable form, a definition of a taxonomy of a set of standard services offered by the service provider; providing, in machine processable form, a repository of service designs, each of the service designs describing a set of IT architecture components to deliver a service associated with a standard service element, according to a specified best practice rule; and providing, in machine processable form, a collection of policies that can be executed to validate the service designs selected to deliver the set of contracted services. A computer implemented design tool is used to define the scope of a project a set of service designs, and to run policy-based validation checks on the design.

The embodiment of the invention provides a method, a set-top box, a cloud terminal application server and a system for realizing cloud terminal business, so as to provide cloud technical services for a set-top box user through a digital television network. The method comprises the following steps that: the connection between the set-top box and the cloud terminal application server is set up; through the connection, the set-top box processes the corresponding image data from a remote desktop of the cloud terminal application server, so as to output the corresponding image data to display equipment, so that the display equipment displays the remote desktop; and through the remote desktop, the set-top box appears the cloud terminal business provided by the cloud terminal application server. According to the method provided by the embodiment of the invention, exiting equipment and a network are fully utilized, and an operation scheme of the cloud terminal business is realized.

The invention discloses a demand-service butt joint scientific and technical achievements transformation system, and the system comprises an expert information display module which is used for displaying expert information; a demand submission module which is used by an enterprise user for submitting technical demands; a service publishing module which is used by an expert user for publishing scientific and technical services; and a check module which is used for checking expert information, the data of the enterprise user and the authenticity of science and technology accomplishments; and a butt joint module which is used for the butt joint of the passed technical demands of the enterprise user and the passed science and technology accomplishments of the expert user, and achieving the feedback of the enterprise user and the expert user. The system is advantageous in that system integrates spare science and technology service resources, provides a professional verification and demand matching, achieves the good butt joint of supply and demand sides of science and technology accomplishments, is of an integrated and all-in-one type, prompts scientific research personnel to enter into a first product line, and has great practical significance and value.

Described is a system and algorithm for allocating files in various storage units available within the CFS, as well as a technique for enabling storage system administrator(s) to control the file allocation in Clustered File Systems (CFS). The CFS server may execute one or more file allocation algorithms, which enable the storage system administrator(s) to establish a flexible file allocation policy for allocating storage resources among various storage units in the CFS. To this end, each file server in the CFS includes a file locator module, which operates in accordance with one or more file allocation algorithms, and inter-operates with other similar modules of other file servers in the CFS to exchange information on available storage resources and allocate storage resources within various storage units in the CFS. CFS may be configured to support multiple file allocation policies, which may be selected either automatically or by the storage system administrator(s). The file locator module enables the inventive CFS to implement these file allocation policies. Once the appropriate policy has been selected, the file allocation module performs various file allocation operations according to the selected file allocation policy, and issues the file creation requests to the appropriate CFS server(s).

A method, system, and computer program product for providing website management services is provided. The method includes providing technical services for a website including options that are configurable by a representative of the website. The technical services include at least one of: verifying operability of web page links for the website, and monitoring performance characteristics of the website.

The invention discloses a public network service system for a creative industry park, and the general logic framework of the system employs a b / s mode. The system comprises an infrastructure layer, a resource layer, an application supporting layer, an application system layer, and a user layer. The resource layer comprises a unified data center achieving a function of network service, and the unified data center comprises a park geographic information theme database, an integration information publishing theme database, an incubation service theme database, a finance service theme database, a technical service theme database, a cultural exchange theme database, and a projection application theme database. The application system layer comprises an integration information publishing platform, a technical service platform, a cultural exchange platform, a finance service platform, a business incubation platform, and a display popularization platform. The system takes the network as the main body, builds an information communication bridge among all departments of a government, a service mechanism and an enterprise, and prompts the sharing and intensive management of resources of the creative industry park.

The invention describes an end-user-initiated method and system for managing failure in a host computing system. The embodiments of the invention describe an embedded management / diagnostics system that operates independently from the failed computing system and includes the locating and connecting of an appropriate technical service provider for correcting the problem in the failed computing system.

The invention discloses a breakdown maintenance reference information display method and device. According to the method and device, firstly, whether an air conditioner unit breaks down or not at present is judged, and when the air conditioner unit breaks down, the present breakdown information of the unit is acquired; and on the basis, pre-stored present breakdown maintenance reference information corresponding to the present breakdown information is acquired and displayed so that a maintainer can refer to the pre-stored present breakdown maintenance reference information. It is clear that when the method and device are applied, the maintainer can acquire the breakdown maintenance reference information required by the present breakdown without looking over the technical service manual of the unit, and therefore maintaining work of the maintainer is made convenient, and work efficiency of the maintainer is improved.

The invention discloses an electronic ticket issuing method and system based on block chains and real-name authentication. On one hand, technical service party equipment capable of carrying out real-name authentication on a user acts as a service party to issue an electronic ticket; And on the other hand, each issued electronic ticket is bound with the real-name authentication identifier of the real user receiving the electronic ticket, and the real-name authentication identifier is stored by the block chain network.

A call center system for allocating problem tickets for technical services by using a pull model auction to select an agent to work on the problem ticket. When the call center receives an order for a technical service, it develops a complexity estimate for the tasks specified in the problem ticket, and calculates deadlines for completing the problem ticket and for conducting the auction. Invitations to bid on the problem ticket are sent to potential agents on a bidder's list. The winning bid is selected from among the bids received back from the potential agents, and, after evaluating the bids, the problem ticket is transferred to the winning agent.

The invention provides a lightning monitoring early-warning and alert service system comprising a lightning disaster risk zoning and thunderstorm disaster risk assessment system, a lightning alert service cloud platform, an urban-observation-based lightning monitoring and analysis internet cloud platform and a thunderstorm database. Therefore, an operational effect of lightning monitoring, forecasting, and protection technical services can be promoted; monitoring and warning ability of lightning disaster, the anti-thunder administrative capacity, and anti-thunder technical service levels can be enhanced; and the lightning protection and disaster reduction requirement by public security can be met. Meanwhile, one the basis of analyses of a plurality of cases during the thunderstorm process, rapid feature value extraction processing of the thunderstorm process and thunderstorm classification and determination can be realized; a reference basis is provided for lightning disaster zoning and analysis based on the thunderstorm characteristics; and the thunderstorm-characteristic-based lightning protection key points and protection strategic method are established, so that the system can provide basic analysis data for lightning early-warning and follow-up service and thus servers as a core support system for a lightning service.

Methods, systems, and media to enhance memory overflow management by identifying a memory overflow condition associated with execution of a task and adjusting memory allocation for the task to attenuate the memory overflow condition are disclosed. In particular, embodiments reduce the impact of repetitious memory overflow conditions caused by a specific task by increasing the memory allocation for that task. The memory overflow may also be reported to a technical service provider to help the technical service provider identify and fix the code that is responsible for the memory overflow. Many embodiments monitor an extent of the overflow and determine an allocation correction term based upon the extent of the overflow. In some situations, application of a correction term to increase the memory allocation for the task may advantageously eliminate the cause of the memory overflow condition. In further situations, the impact of the memory overflow condition is attenuated.

An overall plan for providing maintenance and technical services for businesses and plants, as broadly defined, includes generic procedures for the services written as a manual of standard practices. A knowledge base or experience database of data and people is utilized, and both hardware and software tools are selected and used in providing the services.

The invention discloses a remote debugging system and method of an elevator controller. The system comprises a control end smart mobile phone, the elevator controller and a debugging end smart mobile phone. By logging in the debugging end smart mobile phone, parameter information and state information of the elevator controller are acquired to form a data packet or a detection file is automatically generated. A remote worker receives the data packet or the detection file through the control end smart mobile phone, a debugging file is generated after the data packet or the detection file is analyzed and returned to the debugging end smart mobile phone, and the debugging end smart mobile phone writes a debugging instruction in the debugging file into the elevator controller after receiving the debugging file. The system avoids the defect that in the prior art, because an elevator control machine room shell is disassembled, tedious operation is caused, meanwhile lowers the requirements for assembly skill of workers, enhances human-computer interaction, improves the debugging efficiency, reduces the frequency for technical service staff to arrive at the scene and thus reduces the equipment maintenance cost.

The invention discloses an astragalus membranaceus cultivation method which comprises the following steps: step I: carrying out pre-seeding processing to overcome the hard and solid property of astragalus membranaceus seeds and improve the rooting and developing efficiency of the astragalus membranaceus seeds; step II: selecting and preparing a piece of land; step III: seeding; step IV: managing the field; step V: dredging, storing and transplanting seedlings; step VI: preventing and controlling plant diseases and insect pests as well as weeds; step VII: picking and dredging; step VIII: processing after picking and dredging. The cultivation method provided by the invention can effectively improve the yield and quality of the astragalus membranaceus; by implementing scientific management, providing technical service support and subdividing product quality levels, the cultivation method can improve the planting technological level of farmers and promote astragalus membranaceus planting bases to develop towards large-scale, standardization and industrialization directions.

A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

A method and system are described for affecting the rate of introduction of a technological infrastructure including a digital pen and digital paper to establish a demand for a network of infrastructure dependent technological services. Revenues are collected from subscribers and a portion allocated to manufacturers and distributors. Production is increased based on the allocated portion revenues to increase the technological infrastructure including a position indicia reading stylus and a paper having a position defining indicia incorporated with a surface thereof. Services are provided and revenues collected through an intermediate service provider including a wireless service provider.

The invention belongs to the technical field of financial information data management, and discloses a credit rating default probability measure and risk early warning method. The method comprises thefollowing steps: mining valid data and measuring and calculating default probability; constructing a default loss rate prediction model, and checking the consistency of rating results; and constructing a binary response risk early warning model, and realizing an early warning strategy by means of a data mining technology. Through research and application of a credit rating mathematical model, a set of credit rating system which can be verified by using data and is high in feasibility is finally formed by using a data mining technology, and effective practical experience is obtained. Meanwhile, the research result can cooperate with the financial industry and can also cooperate with credit enterprises to provide credit products and technical services for the enterprises and provide data reference for transaction decisions of market subjects, so that contribution is made to credit demands and credit industry development.

The invention discloses an IT online service system and method and relates to the field of computers. The system comprises a customer service center (00), a core expert team (10), a user (20), an IT online server (30), a service assurance payment center (40) and an online technical service person (50) are communicated with the IT online server (30). According to the system and the method, restrictions of regions, time and working modes are broken, technicians around the world are arranged in a working platform through the internet, and by means of the IT online service system, time costs can be saved, and technical services can be provided remotely without arriving at the scene.