The application belongs to the technical field of
data processing, and discloses a business request
processing method, device, equipment and storage medium, the
processing method comprising: constructing target structured knowledge; retrieving a candidate intent
label set composed of a target standardized
knowledge unit and an intent
label from the target structured
knowledge base; constructing prompt information based on the retrieved target standardized
knowledge unit and the candidate intent
label set corresponding to the target standardized
knowledge unit; inputting the prompt information into a large
language model to output a target intent label in the candidate intent label set; matching and calling a target function module corresponding to the target intent label from a pre-set pluggable function module
library, and executing a business request through the target function module. The application can be applied to financial technology,
medical health and other
business management systems, and solves the technical problems of low business
processing efficiency, high error rate, high expansion cost and difficulty in adapting to the current multi-scene and fast iteration
business development trend of the prior art.