The invention provides a service data voice
processing method and
system based on
artificial intelligence, and relates to the field. The service data voice
processing method based on
artificial intelligence comprises multi-mode voice preprocessing, domain enhancement voice recognition,
knowledge graph driven semantic analysis, a dynamic
dialogue management mechanism and a closed-loop feedback
optimization system. According to the method, high-precision recognition, semantic understanding and structured
processing of the service
voice data are realized by fusing the
domain knowledge graph, the dynamic model optimization and the
context sensing technology, and the service
data processing efficiency and accuracy are improved; secondly, the
system comprises a voice acquisition and preprocessing module, an AI voice processing module, a
business data processing module, a model optimization module and a
data interface module, the efficiency and accuracy of
business data voice processing can be remarkably improved, and the
system is suitable for various professional scenes such as finance, customer service and
medical treatment.