63 results about "Interaction strategy" patented technology

Insight-driven interactions with customers may be enhanced in a holistic approach. A customer relationship management (“CRM”) methodology may include: (1) evaluating a customer strategy; (2) identifying customer segments from a customer base; (3) forming an interaction strategy; (4) defining a series of experiences based on the strategy; (5) applying those interactions with customers during interactions; and (6) monitoring the results of the customer interactions. A computer aid may preferably guide a user through some of these steps. A modular, vendor-independent, centralized, rules-based engine may perform processing to deliver tailored customer experiences, relying on values for prioritized experiences identified through use of the computer aid.

The invention discloses an information processing method and device in video playing processes. The method comprises the following steps: progress time of video playing is monitored in video playing processes; when the progress time reach a preset trigger time point, media information relevant to video content of the trigger time point is obtained, and the obtained media information is covered on a specific position on a video playing zone and displayed; and / or an interaction strategy relevant to video content of the trigger time point can be obtained, and corresponding interaction processing is executed in the video playing zone according to the interaction strategy. Through the information processing method and device in video playing processes, an information transmission amount can be improved in the video playing processes, and user experience can be improved.

The invention relates to a financial-service-oriented chat robot and system. A financial data acquisition module of the chat robot collects financial data, and sends the financial data to a financialknowledge base module for classified storage. A human-computer interaction module receives financial service consultation information input by a user and makes responses. A financial service processing module is used for carrying out service scene classification according to the financial service consultation information, and a corresponding human-computer interaction strategy is extracted from the financial knowledge base module according to classified service scenes to be pushed to the human-computer interaction module for a man-machine conversation. A user portrait module extracts user characteristics according to the content of the man-machine conversation so as to construct a user portrait. An order module is used for selecting a financial product conforming to the user portrait to generate an order, and performing tracking management on the order confirmed by the user. According to the technical scheme, user data acquisition, question answering, order ex-warehouse and other basicwork in a man-machine interaction mode, and the operation efficiency of financial services and the financial service experience can be improved.

The invention discloses an implementation method and a system of interactive business of a mobile terminal television. The implementation method comprises the following steps that: when an interactive strategy is triggered, an interactive strategy server inquires interactive operating state to an interactive service module, initiates interaction according to the operating state, and issues interactive identification; an audio-video encoder receives the interactive identification, adds the interactive identification into audio-video code stream of the mobile terminal television and sends the interactive identification to a mobile terminal by a broadcast and television broadcasting network; the mobile terminal extracts the interactive identification in the audio-video code stream, and determines that interactive data is requested to a WEB server by a wireless internet or a mobile communication network when interaction is needed to be executed; the WEB server acquires the interactive data to the interactive service module according to the mobile terminal and returns the interactive data to the mobile terminal; and the mobile terminal analyzes and displays the interactive data. The invention can solve the defects of the implementation of interactive services of the existing mobile terminal television, and provide real-time interaction with rich content.

Insight-driven interactions with customers may be enhanced in a holistic approach. A customer relationship management (“CRM”) methodology may include: (1) evaluating a customer strategy; (2) identifying customer segments from a customer base; (3) forming an interaction strategy; (4) defining a series of experiences based on the strategy; (5) applying those interactions with customers during interactions; and (6) monitoring the results of the customer interactions. A computer aid may preferably guide a user through some of these steps. A modular, vendor-independent, centralized, rules-based engine may perform processing to deliver tailored customer experiences, relying on values for prioritized experiences identified through use of the computer aid.

A business development system for an enterprise is provided. The business development system includes a target searching module that seeks and engages a potential target in a promotional activity for gaining reward points. The business development system further includes a strategy determining module that analyzes circumstances for determining a suitable persona and interaction strategy for engaging the potential target. The business development system further includes a strategy executing module that interactively engages with the potential target by applying the determined persona and strategy for engaging the potential target into the promotional activity. Additionally, the business development system includes a strategy sharing module that stores information related to interaction with the potential target in an experience database.

The inventiondiscloses a mechanism kinematic link isomorphism identification method based on the immunity genetic hybrid algorithm. The mechanism kinematic link isomorphism identification method includes the steps of (1) forming a topological graph corresponding to a mechanism kinematic link according to the structural mode of the mechanism kinematic link, (2) setting a genetic code of an adjacent matrix according to the topological graph, (3) taking adjacent matrixes, to be determined, of the two topological graphs, determining an objective function, (4) generating the initial antibody population at random, calculating adaptability of each individual, sequencing the individuals according to the adaptability, (5) taking the optimal saving strategy on the initial antibody population, (6) calculating the concentration of each individual, enabling the each individual concentration to be equal to a value obtained by dividing the total individual number in a population by the adjacent individual sum, (7) taking the optimal interaction strategy on the antibody population obtained in the step (5), (8) conducting the mutation operation, adopting the inverse operator to achieve the mutation operation, (9) combining the local search operator and the genetic algorithm, (10) forming the immunity genetic hybrid algorithm, and conducting the isomorphism identification operation on the mechanism kinematic link. The mechanism kinematic link isomorphism identification method overcomes the shortcoming that the immunity genetic hybrid algorithm can be easily restrained to local optimum.

The invention discloses a human-car interaction realization method which comprises the following steps: I, obtaining car state data; II, converting car state into emotion state and detecting the driver emotion; III, configuring an interaction strategy. According to the human-car interaction realization method, a car is capable of sensing the own emotion and the emotions of the owner to interact with the owner in different manners, so that the car can become a partner of human and not only serve as a transportation means.

Insight-driven interactions with customers may be enhanced in a holistic approach. A customer relationship management (“CRM”) methodology may include: (1) evaluating a customer strategy; (2) identifying customer segments from a customer base; (3) forming an interaction strategy; (4) defining a series of experiences based on the strategy; (5) applying those interactions with customers during interactions; and (6) monitoring the results of the customer interactions. A computer aid may preferably guide a user through some of these steps. A modular, vendor-independent, centralized, rules-based engine may perform processing to deliver tailored customer experiences, relying on values for prioritized experiences identified through use of the computer aid.

The embodiment of the invention provides a voice interaction method, a voice interaction device, an intelligent robot and a computer readable storage medium. The method is applied to the intelligent robot, and comprises the following steps of obtaining object feature information of an interaction object in a voice interaction scene; performing voice interaction with the interaction object according to voice broadcasting parameter matched with the object feature information, therefore, in the embodiment of the invention, the intelligent robot can flexibly regulate the used voice broadcasting parameter according to the practical conditions of the interaction object, i.e., the voice interaction strategy used by the intelligent robot is diversified and personalized. Therefore, compared with acondition of using a fixed voice interaction strategy in the prior art, the embodiment of the invention has the advantages that the intelligent robot can provide more humanized service; the voice interaction effect can be effectively improved.

Insight-driven interactions with customers may be enhanced in a holistic approach. A customer relationship management (“CRM”) methodology may include: (1) evaluating a customer strategy; (2) identifying customer segments from a customer base; (3) forming an interaction strategy; (4) defining a series of experiences based on the strategy; (5) applying those interactions with customers during interactions; and (6) monitoring the results of the customer interactions. A computer aid may preferably guide a user through some of these steps. A modular, vendor-independent, centralized, rules-based engine may perform processing to deliver tailored customer experiences, relying on values for prioritized experiences identified through use of the computer aid.

The present invention provides an interaction method between equipments and a Machine to Machine (M2M) communication network system. A network middleware or a first equipment obtains an interaction strategy generated by an application server, controls, according to the interaction strategy, the first equipment to monitor a triggering event, when the triggering event occurs, generates a notification message based on the result of the monitoring by the first equipment for the triggering event and sends the message to a second equipment. The interaction method between equipments and the M2M communication network system save the network resources and shorten the network delay by reducing message interaction, thus improving the network processing efficiency and the accuracy rate of the interaction between equipments.

The invention provides an access system used for accessing a first system into a second system, wherein the first system and the second system are isomerous. The access system comprises a characteristic data extracting device for extracting characteristic data of the first system and defining corresponding relationship and type mapping between the characteristic data and system data of the second system, a data interaction strategy setting device for setting a data transmission strategy between the first system and the second system, and a data processing device for transmitting the characteristic data to the second system according to the data transmission strategy and providing fundamental data and service data for the second system. Therefore, the access between two isomerous systems is realized.

The invention discloses a multi-screen interaction system and a method based on a single host and a single system. The system comprises an operation interface setting module, a multi-screen interaction manager, an interactive information control instruction module, a message management module, an input and state management module and a multi-screen interaction strategy configuration table, whereinthe multi-screen interaction manager is used for adapting to different screens and functions according to the corresponding relation of the strategy configuration table; the interactive information control instruction module is used for collecting input of a user on each screen, polling information input in each screen and inputting different requests to the host based on touch control and key operation; and the input and state management module is used for uniformly controlling and adjusting the state of each screen according to the function configuration in the multi-screen interaction strategy configuration table. According to the invention, multi-screen interaction is carried out in one system, the calculation overhead is low, the response speed is high, synchronous or asynchronous display control of each screen can be flexibly configured through the strategy configuration table, hardware only uses one host, and the hardware scheme is simple and low in complexity.

The invention relates to the technical field of computer, and provides a method for evaluating the reliability of islanding operation of microgrid and terminal equipment. The method comprises the following steps: obtaining the failure rate and the failure repair rate of each component in the microgrid; calculating the failure-free working time and the failure repair time of each component according to the failure rate and the failure repair rate of each component, and obtaining a time series table; according to the preset fault isolation strategy and the preset micro-grid power interaction strategy, respectively analyzing the operation status of the micro-grid after the failure of each component in the time series table, and determining the power outage time of each load node in the micro-grid after the failure occurs; calculating reliability indexes of each load node; and calculating the reliability indices of microgrid system according to the reliability indices of each load node. The invention can improve the evaluation accuracy of the islanding operation reliability of an industrial park microgrid including an EV charging station.

The invention discloses a multivariate intelligent education method and a multivariate intelligent education system. The method comprises the following steps: calculating online learning data throughan implicit Markov model, and obtaining a weak knowledge link; initializing a knowledge graph, identifying the weak knowledge link, and updating the knowledge graph in real time by using a Bayesian method; formulating corresponding learning interaction strategies according to the different weak knowledge links, searching priori knowledge points corresponding to the weak knowledge links by the knowledge graphs, and constructing a cross feedback queue; according to the cross feedback queue, performing personalized feedback, evaluating a test result; according to the test result, obtaining a newweak knowledge link again to generate a new feedback sequence. The beneficial effects of the invention are that the method can achieve a good online learning effect, effectively helps weak students toimprove the score, and alleviates the unfairness of education.

The invention relates to an interaction model training method and device, computer equipment and a storage medium, and relates to artificial intelligence. The interaction model training method comprises the following steps: obtaining a first interaction state feature corresponding to a virtual interaction environment, and obtaining a first interaction action, the first interaction action being determined by inputting the first interaction state feature into a to-be-trained first interaction model; obtaining an income obtained by executing the first interaction action by a target virtual object, and taking the income as a first income; inputting the first interaction state feature and the first interaction action into a target strategy discrimination model corresponding to a target interaction strategy to obtain a first strategy discrimination value; performing calculation to obtain a second income according to the first strategy discrimination value; performing calculation according tothe first income and the second income to obtain a target income; and adjusting model parameters of the to-be-trained first interaction model according to the target income to obtain an updated firstinteraction model. The method can improve the model training effect.

Computer-implemented method and apparatus for customer interaction management using interaction semantics to leverage knowledge across interaction media including web chat. An agent device displays to the agent (i) a plurality of instructions and directions about how to interact with the customer with real-time updates, (ii) a plurality of feedback to inform the agent in real-time of their current performance, and (iii) an annotation engine for providing semantic annotations of the interaction in real-time or offline so that stored interactions are annotated to better assist the development of machine learning systems that provide direction and feedback to agents. The present invention provides an interface for business users to set strategies to be used by agents during their interactions and to view the outcomes of particular strategies being implemented. The present invention provides an organic manner in which an organization can semantically annotate interaction data in a semi-automated process and also provide analytics about the use of particular interaction strategies at the semantic level.

The embodiment of the invention provides a method and device for man-machine interaction, electronic equipment and a storage medium, and relates to the technical field of computers. The method comprises the following steps: acquiring voice information of a first object and a second object, wherein the first object comprises an intelligent system, and the second object comprises a user; inputtingthe voice information of the first object into a first emotion analysis model to obtain a first emotion index; inputting the voice information of the second object into a second emotion analysis modelto obtain a second emotion index; determining system parameters according to the first emotion index and the second emotion index; and adjusting a man-machine interaction strategy according to the system parameters. By the adoption of the method and device for man-machine interaction, the electronic equipment and the storage medium, the accuracy and efficiency of determining the interaction strategy in man-machine interaction are improved.

The invention provides a vehicle route planning and debugging method and device, equipment and a computer readable medium. The method comprises steps that according to a current driving route of a vehicle and a prediction trajectory of an obstacle, boundary data of the intersection area of the vehicle and the obstacle in a future period of time is acquired; the intersection area of the vehicle andthe obstacle and the travelable area of the vehicle are displayed in the view based on the boundary data of the intersection area of the vehicle and the obstacle; the driving trajectory of the vehicle is planned according to a current driving state of the vehicle and the travelable area, and the driving trajectory of the vehicle is displayed in the view. The method is advantaged in that through visualizing the speed curve of the vehicle and the boundary curve of the obstacle, the interaction strategy of the automatic driving vehicle and the obstacle can be visually determined, and debugging is facilitated.

The invention discloses a method and a device for guiding the flow of a video website. The method comprises the following steps: generating a configuration file according to a preset configuration format by an interaction strategy between a browser and a target video client; extracting a video access request matching the interaction strategy and obtaining user information corresponding to the video access request, wherein the video access request is an access request sent by a user through the browser; parsing the configuration file to obtain a policy code; guiding the user information is guided to the target video client according to the policy code. The invention realizes the user flow guiding for the video client, and improves the flow income of the video client.

The invention discloses a dynamic interaction method, a server, electronic equipment and a storage medium, and relates to the technical field of artificial intelligence and voice. According to the specific implementation scheme, recognizing the emotion of a user based on session information of the user and a pre-trained user emotion recognition model; referring to the emotion of the user, and adopting a pre-trained interaction strategy analysis model to obtain a session interaction strategy; and based on the session interaction strategy, returning a response to the client corresponding to theuser. According to the invention, the style of the intelligent customer service in conversation with the user can be effectively enriched, the personalized requirements of the user can be met, the user experience is enhanced, and the intelligence of the intelligent customer service is further effectively improved.

The embodiments of the disclosure disclose an interactive control method and device, electronic equipment and a storage medium. The interactive control method comprises the steps that environmental parameters corresponding to environmental elements in a preset environmental impact assessment combined formula are collected, wherein the environmental impact assessment combined formula is a data structure for carrying out combined evaluation on the environmental elements; the environmental parameters are described to generate an environment file according to a description rule in the environmental impact assessment combined formula, wherein the description rule is a mapping rule between the environmental parameter and an environmental event, and the environmental event is a constituent part of the environmental file; and preset electronic components are controlled and / or information interaction is carried out on preset interaction targets through the environment file. The driving environment is described in multiple dimensions, and the description of the driving environment is more accurate; and through the environment file, the controllable electronic components in an automobile arecontrolled or intelligently interacted, accurate control strategies or interaction strategies can be made in a complex driving environment, and the driving experience of users is improved.

The invention relates to an integrated transmission and distribution parallel state estimation method, comprising the following steps: 1) establishing a practical model of integrated transmission anddistribution state estimation based on an accelerated distributed augmented Lagrange algorithm; 2) realizing the information exchange between the transmission network and the distribution network according to the interaction strategy; Compared with the prior art, the present invention has the advantages of high calculation accuracy, stable convergence speed, fast parallel calculation speed, guaranteed convergence and wide application prospect, and the like.

The invention relates to a microgrid interaction system which comprises an energy management system and a competition management system. The energy management system is used for acquiring electric power information and environment information for making first participatory interaction energy information. The competition management system is used for receiving the environment information for predicting energy requirement information of the microgrid in a next time period. The competition management system is also used for receiving second participatory interaction energy information, analyzing an interaction probability and making an interaction strategy. The microgrid interaction system and the microgrid interaction method can supply a good accessing environment for user-side power consumption equipment and distributed energy resources, thereby realizing benefit for power grid and users.

The invention relates to an intelligent household air self-adaptive interaction system. The interaction system is arranged in a house having a plurality of rooms. The interaction system comprises an embedded processing device and a plurality of room oxygen concentration detection devices, wherein each room oxygen concentration detection device is arranged in one room and used for detecting the oxygen concentration in the corresponding room, the embedded processing device is respectively connected with the plurality of room oxygen concentration detection devices, and an air self-adaptive interaction strategy for a plurality of rooms is determined on the basis of the received oxygen concentrations in the rooms. By adopting the intelligent household air self-adaptive interaction system, in a house environment that windows must be closed in a haze day, the intelligent air interaction among the rooms can be realized, and the breathing smoothness of people inside the house can be guaranteed.

A battery thermal management strategy of a plug-in hybrid vehicle type comprises the steps of establishing an interaction strategy of a refrigerant loop state machine and a battery loop state machine,and switching between different state machines to achieve the purpose of switching between a cooling mode and a cooling capacity; judging the gear of a fixed pump according to the battery loop statemachine, and establishing a pump request strategy of a battery loop; controlling according to the battery loop state machine, a battery water pump request, a battery inlet water temperature, a batteryinlet water temperature target value, an environment temperature, an engine rotating speed, a compressor request and the like, and establishing a fan request strategy of the cooling loop; and establishing a valve request strategy of the battery loop and the refrigerant loop. The energy consumption of the battery loop is reduced, the operation of the fan and the pump can be actively controlled, and the working efficiency is greatly improved.

The invention discloses a voice interaction strategy based on face recognition. The strategy comprises steps of initializing an interactive feature template in advance; setting a feature template parameter; meanwhile, initializing a plurality of sets of interactive contents in the template; combining the previous identification time of the staff according to the time of the staff identification moment; identifying frequencies, and meanwhile, utilizing daily attendance information of nearly seven working days; designing a feature selector, and outputting interactive contents according to the priority and a random strategy; the method has the advantages that the strategy is simple to implement, through intelligent interaction, the strategy is close to human language communication, the adaptability to foreground attendance interaction of different companies is high, the calculation complexity is low, the resource occupation is small, the operation speed is high, meanwhile, the work enthusiasm of workers can be promoted, the work of the workers is supervised, and the strategy has important significance in improving enterprise culture.

The embodiment of the invention provides an interactive control method of robots. The method comprises the following steps that visual identification is carried out on the features of the first robot;and the second robot is controlled to execute a corresponding interaction strategy for the first robot according to the identified features. By means of the mode, the interactive experience between the robots can be effectively improved.