Session flow configuration method and device and computer readable storage medium

A process and processing method technology, applied in the computer field, can solve the problems of difficult interaction, inability to support multiple session process jumps and calls, lack of flexibility and accuracy, etc., to avoid development work, save development costs and maintenance. Cost, the effect of flexible automation

Active Publication Date: 2019-05-10
ZHONGAN INFORMATION TECH SERVICES CO LTD
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  • Abstract
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  • Claims
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Problems solved by technology

[0004] The main purpose of the present invention is to provide a conversation process processing method, device and computer-readable storage medium, aiming to solve the problems in the prior art due to the lack of flexibility and accuracy in the technical solution of the man-machine multi-round conversation method, which cannot Support flexible jumps and calls between multiple conversation processes, which makes the interaction in some scenarios difficult to achieve technical problems

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  • Session flow configuration method and device and computer readable storage medium
  • Session flow configuration method and device and computer readable storage medium
  • Session flow configuration method and device and computer readable storage medium

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Embodiment Construction

[0058] In order to make the objectives, technical solutions, and advantages of the present invention clearer, the technical solutions in the embodiments of the present invention will be described clearly and completely with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only Some embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of the present invention.

[0059] In addition, those of ordinary skill in the art should understand that the drawings provided herein are for illustrative purposes, and the drawings are not necessarily drawn to scale.

[0060] Unless the context clearly requires, the words "including", "including" and other similar words in the entire specification and claims should be interpreted as inclu...

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Abstract

The invention discloses a session flow processing method and device and a computer readable storage medium, and belongs to the technical field of computers. The method comprises the steps of obtaininga flow rule object corresponding to session flow configuration information; Processing the flow rule object, generating a corresponding rule file and storing the rule file; When a session flow obtained through configuration is triggered, starting to carry out session with a user from a root node of the session flow; For each process node of the session process, executing the following operations:obtaining a rule fragment related to the process node from a rule file; And constructing a corresponding rule network for the related rule fragment, and executing the rule network to obtain a corresponding node behavior. According to the embodiment of the invention, an accurate, flexible and fully automatic session flow can be realized.

Description

Technical field [0001] The present invention relates to the field of computer technology, and in particular to a method, device and computer-readable storage medium for configuring a session flow. Background technique [0002] Current computer conversation interactions mostly involve multiple rounds of conversations. Based on predefined multiple rounds of conversation rules, allowing machines to understand the user’s intentions and select appropriate response data from the conversation process to give feedback to the user has always been the direction of human-computer interaction. . [0003] However, the existing man-machine multi-round conversation method technical solutions are all based on mapping the user question and the standard demand contained in the demand structure tree, thereby outputting the standard demand content of the hit leaf node. This solution has insufficient flexibility and accuracy, and cannot support flexible jumps and calls between multiple conversational ...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08
CPCH04L65/40
Inventor 周建华武文杰陈少昂孙谷飞
Owner ZHONGAN INFORMATION TECH SERVICES CO LTD
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