Session flow configuration method, device, and computer-readable storage medium

A process and configuration information technology, applied in the computer field, can solve the problems of difficult interaction, lack of flexibility and accuracy, and inability to support multiple session process jumps and calls, so as to avoid development work, flexibly automate, and save development. Effect of cost and maintenance cost

Active Publication Date: 2021-04-06
ZHONGAN INFORMATION TECH SERVICES CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The main purpose of the present invention is to provide a conversation process processing method, device and computer-readable storage medium, aiming to solve the problems in the prior art due to the lack of flexibility and accuracy in the technical solution of the man-machine multi-round conversation method, which cannot Support flexible jumps and calls between multiple conversation processes, which makes the interaction in some scenarios difficult to achieve technical problems

Method used

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  • Session flow configuration method, device, and computer-readable storage medium
  • Session flow configuration method, device, and computer-readable storage medium
  • Session flow configuration method, device, and computer-readable storage medium

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Embodiment Construction

[0058] In order to make the purpose, technical solutions and advantages of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only Some, but not all, embodiments of the invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0059] Additionally, those of ordinary skill in the art will appreciate that the drawings provided herein are for illustrative purposes and are not necessarily drawn to scale.

[0060] Unless the context clearly requires, throughout the specification and claims, "comprises", "comprises" and similar words should be interpreted in an inclusive sense rather than an exclus...

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Abstract

The invention discloses a conversation flow processing method, device and computer-readable storage medium, belonging to the technical field of computers. The method includes: acquiring the process rule object corresponding to the configuration information of the session process; processing the process rule object, generating and storing the corresponding rule file; Session: For each process node of the session process, perform the following operations: obtain the rule fragments related to the process node from the rule file; construct the corresponding rule network for the relevant rule fragments, and execute the rule network to obtain the corresponding node behavior. The embodiment of the present invention can realize accurate, flexible and fully automated conversation process.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a session flow configuration method, device and computer-readable storage medium. Background technique [0002] Most of the current computer conversational interactions involve multiple rounds of conversations. Based on predefined multi-round conversation rules, allowing machines to understand the user's intentions and select appropriate response data from the conversation process to give user feedback has always been the direction of efforts in the field of human-computer interaction. . [0003] However, the currently existing technical solutions of human-computer multi-round conversation methods are all based on mapping user questions and standard requirements contained in the requirement structure tree, so as to output the standard requirement content of the hit leaf nodes. This solution has deficiencies in flexibility and accuracy, and cannot support flexible jumps...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/08
CPCH04L65/40
Inventor 周建华武文杰陈少昂孙谷飞
Owner ZHONGAN INFORMATION TECH SERVICES CO LTD
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