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Maintenance work order distribution method and device, computer equipment and storage medium

A technology of maintenance workers and work orders, applied in the computer field, can solve problems such as low efficiency, achieve the effects of improving dispatch efficiency, slow resolution speed, and saving dispatch time

Inactive Publication Date: 2019-05-21
SHENZHEN POWER SUPPLY BUREAU
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In the traditional way, maintenance work orders need to be assigned to relevant maintenance personnel manually
Each work order needs to be notified to the maintenance personnel for maintenance by telephone. This method of dispatching maintenance work orders is very inefficient

Method used

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  • Maintenance work order distribution method and device, computer equipment and storage medium
  • Maintenance work order distribution method and device, computer equipment and storage medium
  • Maintenance work order distribution method and device, computer equipment and storage medium

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Embodiment Construction

[0049] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0050] The maintenance work order distribution method provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the maintenance terminal 102 communicates with the server 104 through the network. After the server 104 obtains the work order dispatch task, it obtains the corresponding maintenance work order according to the maintenance work order identifier in the work order dispatch task. The server 104 then obtains the current location of the corresponding maintenance worker's identification according to the faulty equi...

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PUM

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Abstract

The invention relates to a maintenance work order distribution method and device, computer equipment and a storage medium. The method comprises the steps of obtaining a work order distribution task, wherein the work order distribution task comprises a maintenance work order identifier; Obtaining a corresponding maintenance work order according to the maintenance work order identifier, wherein themaintenance work order comprises a fault equipment identifier and corresponding position information; Obtaining the current position where the corresponding maintainer identifier is located accordingto the faulty equipment identifier; Determining a priority relationship between the maintainer identifications by using the position information and the current position; Obtaining the number of unfinished work orders corresponding to the maintainer identifier; And determining a target maintainer identifier according to the number of the unfinished work orders and the priority relationship, and sending the maintenance work order to a maintenance terminal corresponding to the target maintainer identifier. By adopting the method, the distribution efficiency of the maintenance work orders can beimproved.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a method, device, computer equipment and storage medium for distributing maintenance work orders. Background technique [0002] With the advancement of power system reform, power supply companies have higher and higher requirements for power trading support in terms of management system, management methods and service capabilities. With more and more access to various types of load control and distribution transformer metering equipment, the operation and maintenance of metering equipment is facing great challenges. [0003] When the metering equipment breaks down, the maintenance personnel need to be notified through the maintenance work order to overhaul the corresponding metering equipment. In the traditional way, maintenance work orders need to be assigned to relevant maintenance personnel manually. For each work order, the maintenance personnel need to be notif...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q10/00G06Q50/06
Inventor 伍少成梁洪浩陈晓伟刘洋李芬陈杰
Owner SHENZHEN POWER SUPPLY BUREAU
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