Call processing method and device, computer device and storage medium

Abstract

The invention discloses a call processing method and device, a computer device and a storage medium, and the method comprises the steps of enabling an incoming number to be matched with a blacklist number corresponding to a called number, and obtaining a blacklist matching result; if the blacklist matching result is that matching fails, carrying out the communication connection with the calling terminal, carrying out the recording operation, and obtaining the incoming voice data; determining an incoming call type corresponding to the incoming call voice data, and extracting a target voiceprintfeature; matching the target voiceprint feature with a standard voiceprint feature corresponding to the blacklist number to obtain a voiceprint matching result; if the incoming call type is the artificial voice data and any voiceprint matching result is that matching is successful, determining answer voice data, and sending the answer voice data to the calling terminal; and if the incoming call type is artificial voice data and all voiceprint matching results are unsuccessful matching, establishing a communication connection between the calling terminal and the called terminal to solve the problem of effective filtering of the dialed call.

Description

technical field [0001] The invention relates to the field of data processing, in particular to a call processing method, device, computer equipment and storage medium. Background technique [0002] With the development of electronic technology, people communicate with each other through smart terminals. However, with the development of the economy, there are constantly harassing calls flooding people's smart terminals. In daily life, people may be disturbed by harassing calls when it is inconvenient to answer the phone, and harassing calls are obviously unwelcome. , Harassing calls can include sales calls or scam calls, etc. In the existing technology, only calls reported by other users can be intercepted. With the continuous development of technology, the existing sales calls or fraud calls are made by intelligent robots based on Internet calls , There is currently no effective means to crack down on these harassing calls. Therefore, effective filtering of incoming calls ...

AI Technical Summary

Problems solved by technology

[0003] Embodiments of the present invention provide a call processing method, device, computer equipment, and storage medium to solve the problem of effectively filtering incoming calls

Images