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Summary model training method, work order generation method and related equipment and device

A training method and model technology, applied in the field of artificial intelligence, can solve problems such as low efficiency and irregular processing, and achieve the effect of reducing probability, improving efficiency and accuracy, and improving accuracy

Pending Publication Date: 2021-07-16
IFLYTEK CO LTD
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  • Application Information

AI Technical Summary

Problems solved by technology

At present, manual summarization and refinement of dialogue texts are generally used to form work orders, which is inefficient and usually has irregular processing problems

Method used

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  • Summary model training method, work order generation method and related equipment and device
  • Summary model training method, work order generation method and related equipment and device
  • Summary model training method, work order generation method and related equipment and device

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Embodiment Construction

[0017] The solutions of the embodiments of the present application will be described in detail below in conjunction with the accompanying drawings.

[0018] In the following description, for purposes of illustration rather than limitation, specific details, such as specific system architectures, interfaces, and techniques, are set forth in order to provide a thorough understanding of the present application.

[0019] The terms "system" and "network" are often used interchangeably herein. The term "and / or" in this article is just an association relationship describing associated objects, which means that there can be three relationships, for example, A and / or B can mean: A exists alone, A and B exist simultaneously, and there exists alone B these three situations. In addition, the character " / " in this article generally indicates that the contextual objects are an "or" relationship. In addition, "many" herein means two or more than two.

[0020] see figure 1 , figure 1 It ...

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PUM

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Abstract

The invention discloses a summary model training method, a work order generation method and related equipment and device.The summary model training method comprises the steps that a sample text is collected; wherein the sample text corresponds to a reference summary text and a contrast text; encoding the sample text and the contrast text by using an encoding network of the summary model to obtain a first representation of the sample text and a second representation of the contrast text; decoding the first representation by using a decoding network of the summary model to obtain a predicted summary text of the sample text; obtaining a first loss value of the summary model based on the similarity between the first representation and the second representation, and obtaining a second loss value of the summary model based on the prediction summary text and the reference summary text; and adjusting network parameters of the summary model based on the first loss value and the second loss value. According to the scheme, the text summarization efficiency and accuracy can be improved.

Description

technical field [0001] The present application relates to the technical field of artificial intelligence, in particular to a training method for a summary model, a method for generating a work order, and related equipment and devices. Background technique [0002] With the development of information technology, the use of computers to assist office work has been gradually applied in all walks of life. For example, in a customer service scenario, it is usually necessary to summarize and refine the dialogue text to form a work order, and then submit the work order to the business department for processing. At present, manual summarization and refinement of dialogue texts are generally used to form work orders, which is inefficient and usually has problems of irregular processing. In view of this, how to improve the efficiency and accuracy of text summarization has become a topic of great research value. Contents of the invention [0003] The main technical problem to be so...

Claims

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Application Information

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IPC IPC(8): G06F40/126G06F40/194G06F40/242G06F40/289G06F40/30G06N3/04G06N3/08
CPCG06F40/126G06F40/194G06F40/30G06F40/242G06F40/289G06N3/049G06N3/08G06N3/047
Inventor 王岩许胜强刘加新胡加学
Owner IFLYTEK CO LTD
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