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Method for collecting and managing customer's data utilizing PDA custom systematism

A data and customer technology, applied in the direction of electrical digital data processing, special data processing applications, instruments, etc., can solve problems such as being difficult to apply, far away from customers, and unable to maintain customer relationships in detail.

Inactive Publication Date: 2005-04-27
INVENTEC CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, although online orders have the advantages of convenience, speed and all-weather service, if you rely entirely on the Internet to obtain orders, not only is it difficult to apply in areas with low Internet penetration, but also because you are far away from customers, you cannot maintain customer relationships in detail
[0006] On the other hand, in today's era of advanced information, if you still rely on sales staff to manually record the order content of dealers, although you can understand the changes in customer needs in detail through frequent visits to customers, it cannot solve the problem of massive data collection and Dealing with the problem

Method used

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  • Method for collecting and managing customer's data utilizing PDA custom systematism
  • Method for collecting and managing customer's data utilizing PDA custom systematism
  • Method for collecting and managing customer's data utilizing PDA custom systematism

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Embodiment Construction

[0018] The present invention provides a kind of method that uses PDA customization to collect and manage customer data, please refer to shown in Fig. 1, and it is the flow chart of the present invention, at first determine customer visiting route and content (step 101), then this route and The content is stored in the server (step 102), the route and content stored in the server are downloaded to the PDA (step 103), the current customer is determined according to the visiting route in the PDA (step 104), and the current customer's name is entered in the PDA. data (step 105), upload the content of the data to the server (step 106).

[0019] The above step 101 of determining the customer's visiting route and content must be done before visiting the customer, but there are many ways. Taking the order collection from the manufacturer to the dealer as an example, the business representative or his assistant can prepare the frame of the customer visit route in advance, as shown in F...

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Abstract

The method of utilizing customized PDA in acquiring and managing client data includes: determining the client access path and content, storing the path and content in server, downloading the path and content from the server to the PDA, determining current client based on the access path in the PDA, logging in current client data into the PDA, and finally transmitting the data from the PDA to the server. The present invention combines the client data acquisition and management with PDA, and has the facility of Internet and the application requirement of some area without network.

Description

technical field [0001] The present invention relates to a method for data collection and management, in particular to a method for customizing the collection and management of customer data using a PDA (Personal Digital Assistant). Background technique [0002] For production-oriented enterprises, the products produced must go through the commodity circulation link before they can be sold. With the refinement of social division of labor, most production-oriented enterprises do not sell products by themselves, but accept orders from distributors, and then sell products to final consumers through distributors. [0003] In order to meet the different needs of people, there are various forms of dealers. Supermarkets can provide large and comprehensive consumption places, while small street retail stores have the advantages of convenience and flexibility. Therefore, various forms of dealers have their own market demand, and they are also highly valued by manufacturers. [0004...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F15/00G06F15/16
Inventor 杜俊贤庄淑慧李运骐林达德
Owner INVENTEC CORP
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