Providing a context-aware help content using a transparent overlay on a touch sensitive screen

Active Publication Date: 2011-11-03
IBM CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0005]One embodiment discloses a method, a computer program product, and/or a data processing system for providing a context-aware help content. The method comprises the following steps: collecting objects (e.g. components) shown on a display interface for a running application and identifications (IDs) representing the objects; determining whether there are object identifications of objects with he

Problems solved by technology

This increased power has led to an increase in functionality and a corresponding increase in complexity.
This increase in complexity has resulted in a significant learning curve, which poses as a barrier for taking advantage of features of the mobile devices.
These personal computers have significantly larger screen size, a variety of interface peripherals, and the like, which are not available to a mobile device.
Thus, attempts to port existing techniques have largely failed, to one extent or another—primarily due to these techniques being cumbersome to use from a user experience perspective and being resource hungry in the mobile device context.

Method used

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  • Providing a context-aware help content using a transparent overlay on a touch sensitive screen
  • Providing a context-aware help content using a transparent overlay on a touch sensitive screen
  • Providing a context-aware help content using a transparent overlay on a touch sensitive screen

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Embodiment Construction

[0010]Several techniques exist to provide the help features for applications running on a mobile device. All of these known techniques have significant shortcomings. For example, one technique is to provide a reference document to a user, where the reference document provides help content. The reference document can be provided within a locally running application or through an external Website. In a mobile device (e.g., a handheld device) context, however, use of a reference document requires a user to switch contexts and to traverse the document to find a specific help document that the user desires. This is troublesome from a handheld device, which has a very limited display region. This technique can also consume substantial resources, resulting in poor performance and weak response time from the mobile device.

[0011]Another conventional approach is to put an embedded assistance proximate to content elements that might require further explanation. For example, a question mark ico...

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PUM

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Abstract

Objects shown on a display interface can be collected for a running application. Identifications (IDs) representing the objects can also be collected. A determination can be made concerning whether there are object identifications of objects with help contents associated. A transparent layer can be displayed on the display interface. All the objects associated with help contents of the layer can be visually indicated in the transparent layer. The visual indicators can indicate that help is available for a corresponding object. When no help is available, no visual indicator is shown in the transparent layer proximate to corresponding object.

Description

CROSS REFERENCE TO RELATED APPLICATIONS[0001]This application claims priority of Taiwan Patent Application Serial No. 99114016 entitled “Method, Device and Computer Program Product for Providing a Context-Aware Help Content”, filed on Apr. 30, 2010.BACKGROUND[0002]The disclosure relates generally to mobile devices, software, and more particularly to context-aware help content.[0003]Mobile devices, such as mobile phones, PDAs, computing tablets, GPS systems, and any pervasive device, have continuously increased in popularity and power. This increased power has led to an increase in functionality and a corresponding increase in complexity. This increase in complexity has resulted in a significant learning curve, which poses as a barrier for taking advantage of features of the mobile devices.[0004]For example, in addition to traditional voice communication, many mobile devices provide a variety of applications to users which enable Internet use. Conventionally implemented help features...

Claims

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Application Information

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IPC IPC(8): G06F3/01G06F3/048G06F3/0484H04M1/72403
CPCG06F9/4446H04M2250/56H04M2250/22H04M1/72522G06F9/451G06F9/453G06Q10/10G06Q30/02H04M1/72403G06F3/0482G06F3/04842G06F3/0481
InventorCHEN, SEAN YHLIU, JEFFREY CHTSENG, JOEY HY
OwnerIBM CORP