7results about "Devices with user help function" patented technology

Systems and methods are provided for delivering context-aware assistance through an overlay interface. An overlay rendered on a user device captures content of a host application underlying the overlay via a scan-snap process. Captured content is filtered by privacy controls, transmitted securely to a server, analyzed to determine contextual meaning, and used to generate a response displayed in the overlay. In certain embodiments, capture includes document object model (DOM) snapshots, pixel-buffer screenshots, or fusion of DOM and bitmap data, optionally preceded by lightweight on-device optical character recognition. Mobile embodiments invoke the overlay through gesture inputs, while desktop embodiments employ a clipping interface with live preview of the selected capture region. Enterprise-oriented embodiments enforce policy restrictions, mask sensitive fields, and maintain audit logs, while multi-device embodiments synchronize responses across mobile and desktop sessions. The system thereby enables accurate, privacy-preserving contextual assistance without requiring remote access or manual user explanation.

To provide a system, a method, an apparatus and a computer program product for providing mobile device support services.SOLUTION: In a system for providing a mobile device support service, configured with a mobile device support device, a customer service center device, a plurality of mobile devices, and a user terminal connected to a network, a method includes receiving a registration for the mobile device support service, determining registration information, and providing the mobile device support service according to the determined registration information.SELECTED DRAWING: Figure 11

A mobile device on which an application is installed, the application being configured to communicate with a smoking substitute device. The application is configured to: instruct a user to perform an operation at the smoking substitute device; verify whether the operation has been correctly performed by the user at the smoking substitute device; inform the user whether the operation has been correctly performed.

This application relates to the field of Bluetooth technologies, and provides an assistive listening device management method and an electronic device. The method includes: When Bluetooth is enabled, the electronic device displays a first interface in response to a first operation on a first control in a setting application, where a first Bluetooth device and a second Bluetooth device are displayed on the first interface, the first Bluetooth device is an assistive listening device or a headset, and the second Bluetooth device is another Bluetooth device; and when Bluetooth is enabled, the electronic device displays a second interface in response to a second operation on a second control on an auxiliary function interface of the electronic device, where a third Bluetooth device is displayed on the second interface, the third Bluetooth device is an assistive listening device or a headset, and the second interface does not include another Bluetooth device.

A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.

This application relates to the field of Bluetooth technologies, and provides an assistive listening device management method and an electronic device. The method includes: When Bluetooth is enabled, the electronic device displays a first interface in response to a first operation on a first control in a setting application of the electronic device, where a first Bluetooth device and a second Bluetooth device are displayed on the first interface, the first Bluetooth device is an assistive listening device or a headset, and the second Bluetooth device is another Bluetooth device; and when Bluetooth is enabled, the electronic device displays a second interface in response to a second operation on a second control on an auxiliary function interface of the electronic device, where a third Bluetooth device is displayed on the second interface, the third Bluetooth device is an assistive listening device or a headset, and the second interface does not include another Bluetooth device. In this way, the electronic device may separately manage an assistive listening device and a headset on the second interface, and may manage a full scale of Bluetooth devices on the first interface.