Method for shortening queues in supermarket

Abstract

The invention relates to a method for shortening queues in a supermarket. According to the method, a process of scanning commodities is separated from a process of settling accounts in design; a hand-held terminal takes charge of generating shopping lists of customers and supporting to lead shopping list data in a cash registering system in batch; a payment link can be divided into the process that a cashier takes charge of cashing in and the customers pay in a self-service manner; an operation process is different from the conventional scheme, and the queues in the supermarket can be effectively shortened. The method can be smoothly jointed with the conventional cash registering system, the system is convenient to deploy, operation and maintenance procedures are concise, and the implementation cost is low.

Description

technical field [0001] The invention relates to the technical field of supermarket cash registers, in particular to a device and method for supermarket cash registers. Background technique [0002] With the development of society, the consumption of daily necessities of Chinese people gradually depends on shopping in large supermarkets. However, the vast queues in large supermarkets are always daunting. The main reasons are as follows: 1. The barcodes of individual commodities are not clear, resulting in The operator needs to manually enter the barcode data, which is time-consuming and laborious; 2. Some customers need to confirm whether the price of some products is correct. If the price is wrong, they will give up the purchase and may communicate with the cashier many times; It takes a long time to find change; 4. It takes a certain amount of time for customers to find and swipe their membership cards; 5. Some customers buy a lot of things and are busy packing, so they can...

AI Technical Summary

Problems solved by technology

[0002] With the development of society, the consumption of daily necessities of Chinese people gradually depends on shopping in large supermarkets. However, the vast queues in large supermarkets are always daunting. The main reasons are as follows: 1. The barcodes of individual commodities are not clear, resulting in The operator needs to manually enter the barcode data, which is time-consuming and laborious; 2. Some customers need to confirm whether the price of some products is correct. If the price is wrong, they will give up the purchase and may communicate with the cashier many times; It takes a long time to find change; 4. It takes a certain amount of time for customers to find and swipe their membership cards; 5. Some customers buy a lot of things and are busy packing, so they cannot respond to the cashier's actions in time, which also wastes a certain amount of time. time

[0003] The survey conducted on the queuing length that customers can tolerate when paying shows that: if the queuing length exceeds 3 people, 45.4% of the customers will be intolerable, and another 40.5% of the customers will tolerate 6 people; if the queuing customers at a cashier counter exceed 6 people, and if the mall fails to take effective measures in time, customers may discard goods and give up buying, which will affect their satisfaction with the supermarket

The phenomenon of long queues in front of the cash register has always troubled shoppers when shopping in supermarkets, and the increase in costs caused by too many cash register windows has also troubled mall operators

The former affects the image of the supermarket in the minds of consumers, while the latter affects the operating efficiency of the supermarket.

Images