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Method and device for call of special numbers

A special number, current number technology, applied in the direction of telephone communication, automatic switching office, instruments, etc., can solve the problem of many button operations and so on

Active Publication Date: 2013-02-06
GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides a method and device for calling with a special number, aiming to solve the problem that the user needs to frequently take the mobile terminal away and operate many buttons when interacting with the automatic voice

Method used

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  • Method and device for call of special numbers
  • Method and device for call of special numbers

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Embodiment 1

[0023] figure 1 It shows the implementation flow of the special number call method provided by Embodiment 1 of the present invention, and is described in detail as follows:

[0024] In step S101, it is determined whether the current number being called belongs to a preset special number.

[0025] In this embodiment, the preset special number is a series of preset numbers of the automatic voice interaction system. Commonly used preset special numbers include but are not limited to: automatic voice interaction systems starting with 100, 400, 800, 955 number. After the mobile terminal completes the call and receives the response event from the automatic voice interaction device, it judges whether the current number of the call belongs to the preset special number. In the interactive system, the mobile terminal enters the automatic voice interaction state, receives the input user voice signal, and enters the call state if the current number does not belong to the preset special ...

Embodiment 2

[0047] figure 2 A specific structural block diagram of the communication device for a special number provided by Embodiment 2 of the present invention is shown. For convenience of description, only parts related to the embodiment of the present invention are shown. In the present embodiment, the calling device of this special number comprises: special number setting unit 21, corresponding relationship setting unit 22, special number judging unit 23, user voice signal receiving unit 24, voice conversion unit 25, button simulation unit 26 and call The end unit 27, the speech conversion unit 25 includes a speech conversion module, a standard code matching module and a physical coordinate acquisition module.

[0048] Wherein, the special number setting unit 21 is used to set the preset special number, which is the number of the automatic voice interaction system;

[0049] Correspondence setting unit 22, configured to set the one-to-one correspondence between the standard code an...

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Abstract

The invention is applicable to the field of mobile terminals and provides a method and a device for the call of special numbers. The method comprises the following steps; setting preset special numbers; setting a standard code in one-to-one correspondence with corresponding physical coordinates; judging whether a current called number belongs to the preset special numbers or not, if so, receiving an input user voice signal and converting the user voice signal into the physical coordinates of the standard code corresponding to a dual-tone multi-frequency (DTMF) keyboard; and simulating the key operation of the DTMF keyboard of which physical coordinates are in a focus state. According to the invention, the user voice signal is converted into corresponding key operation, and an effect of key operation achieved by voice is obtained via responding the key operation, so as to reduce user key operation.

Description

technical field [0001] The invention belongs to the field of mobile terminals, in particular to a method and device for calling a special number. Background technique [0002] Under the trend that users pay more and more attention to service, many merchants and enterprises have set up various call centers to serve users. They replace the traditional counter business with automatic telephone inquiries, and can provide services 24 hours a day at any time. As long as you can quickly obtain information by phone, you can solve problems conveniently and quickly, and increase user satisfaction with enterprise services. [0003] Currently, the most common situation is that the user calls the number of the automatic voice interaction system through the mobile terminal. When calling these numbers, the user often encounters a problem when entering the automatic voice interaction: the equipment of the automatic voice interaction system will prompt to press "1" to select the language, t...

Claims

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Application Information

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IPC IPC(8): H04M3/527H04M1/27G10L15/26
Inventor 曾元清张海鹏
Owner GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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