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Method and equipment for acquiring KQI threshold

A threshold and equipment technology, applied in the field of communications, can solve problems such as misleading optimization directions, corresponding user satisfaction, and inapplicability of KQI threshold methods.

Active Publication Date: 2014-06-04
海宁市黄湾镇资产经营有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0008] Embodiments of the present invention provide a method and device for obtaining a KQI threshold, aiming to solve the problem that the existing method for obtaining a KQI threshold is not applicable to the existing network, and the existing KQI, as an evaluation of the overall service quality, cannot be compared with limited user satisfaction Correspondingly, the comparison between the existing KQI and KPI is used as a customer index by operators to determine the optimization direction, which may mislead the optimization direction.

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  • Method and equipment for acquiring KQI threshold
  • Method and equipment for acquiring KQI threshold
  • Method and equipment for acquiring KQI threshold

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Experimental program
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Embodiment 1

[0075] figure 1 The implementation flow of the method for obtaining the KQI threshold provided by Embodiment 1 of the present invention is shown, and the details are as follows:

[0076] In step S101, the KQI threshold device acquires a key quality indicator (KQI) value of a first user group within a preset period and a quality of experience (QoE) value corresponding to the KQI value.

[0077] In this embodiment, specific steps include:

[0078] Step 11, the KQI threshold device monitors the first user group;

[0079] Specifically, the first user group is all users or sampled users, and sampled users are obtained from all users according to a sampling method. Preferably, the number of sampled users is greater than 400.

[0080] Step 12, the KQI threshold device acquires the KQI value of the first user group within a preset period;

[0081] Specifically, the KQI threshold device acquires the KQI value of the first user group within a preset period according to the KQI acquis...

Embodiment 2

[0116] image 3 The implementation flow of the method for obtaining the KQI threshold provided by Embodiment 2 of the present invention is shown, and the details are as follows:

[0117] In step S301, the KQI threshold device obtains the KQI value of the first user group within a preset period and the QoE value corresponding to the KQI value.

[0118] In step S302, the KQI threshold device uses each KQI value as the current KQI value according to the relationship between the KQI value and the QoE value, first obtains the user satisfaction ratio of each KQI value relative to the current KQI value, and then obtains the The distribution probability that the above-mentioned user satisfaction ratio satisfies the preset condition.

[0119] In step S303, the KQI threshold device acquires a KQI value whose distribution probability is smaller than a preset threshold probability, and uses the KQI value as a KQI threshold.

[0120] In step S304, the KQI threshold device obtains the ove...

Embodiment 3

[0139] Figure 4 The implementation flow of the method for obtaining the KQI threshold provided by Embodiment 3 of the present invention is shown, and the details are as follows:

[0140] In step S401, the KQI threshold device obtains the KQI value of the first user group within a preset period and the QoE value corresponding to the KQI value.

[0141] In step S402, the KQI threshold device uses each KQI value as the current KQI value according to the relationship between the KQI value and the QoE value, first obtains the user satisfaction ratio of each KQI value relative to the current KQI value, and then obtains the The distribution probability that the above-mentioned user satisfaction ratio satisfies the preset condition.

[0142] In step S403, the KQI threshold device acquires a KQI value whose distribution probability is smaller than a preset threshold probability, and uses the KQI value as a KQI threshold.

[0143] In step S404, the KQI threshold device obtains the ov...

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Abstract

The invention is applicable to the technical field of communication and provides a method and a piece of equipment for acquiring a KQI threshold. The method comprises the following steps: KQI threshold equipment acquires key quality index KQI values of a first user group in a preset period and quality of experience QoE values corresponding to the KQI values; according to the association relationship between the KQI values and the QoE values and by taking each KQI value as the current QoE value, the user satisfaction ratio of each KQI value relative to the current KQI value is acquired first, and then the distribution probability that the user satisfaction ratio meets a preset condition is acquired; and the KQI value of which the distribution probability is lower than a preset threshold probability is acquired, and the KQI value is taken as the KQI threshold. According to the method, the KQI threshold is acquired based on the single-user satisfaction degree, the KQI threshold can make optimization precise and avoid excessive optimization, the KQI threshold can help operators to set an optimization goal toward the single-user satisfaction degree, bad experiences are optimized and good experiences are not optimized, and investment of operators is protected.

Description

technical field [0001] The invention belongs to the technical field of communication, and in particular relates to a method and equipment for acquiring a KQI threshold. Background technique [0002] With the development of the telecommunications service market into a fully competitive market, improving customer satisfaction has become the only way to retain its own customers and attract competitors' customers. Customer satisfaction consists of many aspects, of which service quality is an important component. Usually, Key Quality Index (KQI) is used to measure service quality. KQI is a quality index based on services and applications. Key performance indicators (Key Performance Index, KPI) is a performance index based on network elements, and KQI is closer to the index perceived by users than KPI. [0003] At present, the method of evaluating the quality of KQI is to evaluate the quality of KQI according to the service-level agreement (Service-level Agreement, SLA). The lev...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26
Inventor 万群华飞钱晓栋林仁敬凤翔赵莹
Owner 海宁市黄湾镇资产经营有限公司
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