Exception handling method, terminal equipment and server

A technology for terminal equipment and exception handling, applied in digital transmission systems, data exchange networks, electrical components, etc., can solve problems such as waste of network resource terminal equipment space resources, and achieve the effects of saving operating expenses, reducing development costs, and suppressing impact
CN104683154AInactive Publication Date: 2015-06-03LENOVO (BEIJING) LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
LENOVO (BEIJING) LTD
Publication Date
2015-06-03
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention provides an exception handling method executed in terminal equipment, an exception handling method executed in a server, the terminal equipment and the server. The exception handling method executed in the terminal equipment comprises the following steps: monitoring an exceptional state existing in the terminal equipment; according to the exceptional state, generating exceptional information indicating the exceptional state; sending the exceptional information to the server; when a message which indicates that a repair file for repairing the exceptional state indicated by the exceptional information exists in the server is received from the server, acquiring the repair file from the server. According to the exception handling method, the terminal equipment and the server, when the terminal equipment has the exceptional state, the repair file in allusion to the exceptional state can be acquired in time, so that influence of the exceptional state on a user experience is inhibited to the maximum extent, the development cost of the terminal equipment is reduced and the operating expense of the terminal equipment is saved.
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Description

technical field

[0001] The present invention relates to an exception processing method, a terminal device and a server, in particular to an exception processing that can not only suppress the impact of an abnormal state on user experience to the greatest extent, but also reduce the development cost of the terminal device and save the operating cost of the terminal device Method, terminal device and server. Background technique

[0002] With the rapid development of electronic technology, a large number of new electronic products are constantly on the market. Although the manufacturers of various electronic products often conduct multiple tests before the product goes on the market, it is not uncommon for the software system to discover abnormalities after the product goes on the market. In addition, it is also possible that other application programs may cause an abnormality of the terminal device during the use of the terminal device. In this regard, according to the prev...

Claims

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