A call center-based vehicle monitoring method and vehicle monitoring system

A technology of call center and monitoring method, applied in instruments, electrical components, safety devices, etc., can solve problems such as threats to the personal safety of drivers, and achieve the effect of improving the efficiency of police dispatching, high privacy, and guaranteeing life safety.

Active Publication Date: 2019-02-12
SHENZHEN SEG SCI NAVIGATIONS CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Because the intercom operation of the car is easy to attract attention, when the driver encounters personal or property danger from inside the car and is threatened by gangsters, it is difficult for the driver to ask for help through the car station on the center console
Therefore, the car station with remote alarm function is useless because it is difficult to play the alarm function at the moment of life and death of the driver, which makes the personal safety of the driver seriously threatened.

Method used

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  • A call center-based vehicle monitoring method and vehicle monitoring system
  • A call center-based vehicle monitoring method and vehicle monitoring system
  • A call center-based vehicle monitoring method and vehicle monitoring system

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Embodiment Construction

[0049] In order to solve the defect in the prior art that when the driver encounters personal or property danger in the car, the car platform 300 originally equipped with an alarm function is difficult to perform the alarm function at the moment of life and death of the driver, resulting in endless incidents of violent robbery or killing of the driver. The main innovations of the invention are:

[0050]1. Set up a call center 200 between multiple monitoring terminals 100 and multiple vehicle stations 300, which plays the role of traffic distribution and call transfer. The call center 200 can receive vehicle station monitoring instructions from registered monitoring terminals 100 , sending a voice call to the target vehicle 300 according to the monitoring instruction of the vehicle, and receiving a call back by the target vehicle 300 after interrupting the voice call, and transferring the call back by the target vehicle 300 to the monitoring terminal 100, Thus, the technical ef...

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Abstract

The present invention discloses a call center-based car frame monitoring method and a car frame monitoring system. The car frame monitoring system comprises a plurality of monitoring terminals, and a call center used for allocating the telephone traffic and forwarding calls among the plurality of monitoring terminals and a plurality of car frames. When the call center receives one or more car frame monitoring instructions from the monitoring terminals, the call center parses each car frame monitoring instruction to determine a target car frame corresponding to each monitoring terminal respectively, and then initiates a voice call of a preset duration to the target car frame respectively. When the call center receives a voice call dialed back from any one car frame, the call center forwards the call to one monitoring terminal corresponding to the above car frame. The above monitoring terminal is used for receiving and responding to the dial-back call to implement the voice monitoring of the car frame. According to the technical scheme of the invention, the call center-based car frame remote monitoring technology is high in secrecy, so that the personal safety of drivers and passengers in a car can be basically ensured.

Description

technical field [0001] The invention relates to the technical field of vehicle monitoring, and more specifically, relates to a method for monitoring a vehicle based on a call center and a system for monitoring a vehicle. Background technique [0002] In order to facilitate the information exchange between drivers, the car center console is usually equipped with a car platform. One driver on the vehicle equipped with the platform can realize voice intercom with the other driver on the other vehicle equipped with the platform through the vehicle platform. Because the intercom operation of the car is easy to attract attention, when the driver encounters personal or property danger from inside the car and is threatened by gangsters, it is difficult for the driver to ask for help through the car on the center console. Therefore, the car platform with remote alarm function is in useless because of being difficult to bring into play the alarm function at the critical moment of the...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W4/16H04W12/02H04W88/18G08B25/10
Inventor 江永斌
Owner SHENZHEN SEG SCI NAVIGATIONS CO LTD
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