Passenger satisfaction degree evaluation system to driver and submission method

Abstract

The invention discloses a passenger satisfaction degree evaluation system to a driver and a submission method. The submission method comprises the steps of starting an access point (AP) hot spot on an on-vehicle terminal, inputting an account number and password of the AP by a passenger on a passenger terminal for performing logging-on verification, and performing WIFI connection with the on-vehicle terminal; making the browser of the passenger terminal automatically jump to a satisfaction degree evaluation WEB interface by an access controller (AC); inputting satisfaction degree evaluation information on the satisfaction degree evaluation interface by the passenger; uploading the satisfaction degree evaluation information which is submitted by the passenger terminal to a vehicle management server by the AP hot spot; and performing data storage and examination management on the satisfaction degree evaluation information of the driver by the vehicle management server. Adding of an additional evaluation device is not required, thereby reducing cost. Furthermore, random complaint submission by unrelated persons is prevented, thereby ensuring high reality and high effectiveness in driver satisfaction degree examination.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a passenger satisfaction evaluation system for drivers and a submission method thereof. Background technique [0002] Vehicles can be generally divided into public transportation and private transportation. With the development of society, the limited space for urban traffic operation has led to more and more congested urban roads. The state attaches more importance to and supports the public transportation industry. Correspondingly, public transportation service companies have become more and more strict on the supervision of drivers' behavior, and pay more and more attention to passengers' riding experience. [0003] According to the current situation, the current information collection for driver satisfaction basically relies on the installation of evaluation devices, or passengers complain to the relevant departments of the company manually. The effect of driver satis...

AI Technical Summary

Problems solved by technology

[0003] According to the current situation, the current information collection for driver satisfaction basically relies on the installation of evaluation devices, or passengers complain to the relevant departments of the company manually. The effect of evaluating driver satisfaction is not ideal

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