Problem matching method and device

A matching method and problem technology, applied in the field of problem matching methods and devices, to achieve the effect of improving accuracy and reliability

Active Publication Date: 2017-06-09
HANGZHOU LANGHE TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

For this reason, there is a great need for an improved problem

Method used

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  • Problem matching method and device
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  • Problem matching method and device

Examples

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Embodiment Construction

[0039] The principle and spirit of the present invention will be described below with reference to several exemplary embodiments. It should be understood that these embodiments are given only to enable those skilled in the art to better understand and implement the present invention, rather than to limit the scope of the present invention in any way. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

[0040] Those skilled in the art know that the embodiments of the present invention can be implemented as a system, device, device, method or computer program product. Therefore, the present disclosure may be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

[0041] According to an embodiment of the present invention, a question matching method and...

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Abstract

The embodiment of the invention provides a problem matching method. The method comprises the following steps: receiving problems submitted by users; with respect to each preset problem set, calculating similarity between the problem set and the problems submitted by the users; and determining that centralized to-be-matched problems in the problem set are matched with the problems submitted by the users if the similarity is greater than a set similarity threshold, wherein at least two to-be-matched problems aiming at the same answer are saved in the same question set. According to the problem matching method provided by the embodiment of the invention, the problem matching accuracy and reliability can be improved. In addition, the embodiment of the invention provides a problem matching device.

Description

technical field [0001] Embodiments of the present invention relate to the technical field of automatic question answering, and more specifically, embodiments of the present invention relate to a question matching method and device. Background technique [0002] This section is intended to provide a background or context for implementations of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] In the FAQ (Frequently Asked Questions, Frequently Asked Questions) question answering system, a set of candidate questions is established in advance based on frequently asked questions, and each question in the set of candidate questions is associated with a corresponding answer. After the user submits a question, match the questions similar to the question submitted by the user in the candidate question set, and then push the answers associated with the matched questions with high similarity to...

Claims

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Application Information

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IPC IPC(8): G06F17/30G06K9/62
CPCG06F16/3329G06F18/22
Inventor 陈海波李晓燕
Owner HANGZHOU LANGHE TECH
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