Method and apparatus for detecting user network access quality

A user and quality technology, applied in data exchange networks, digital transmission systems, electrical components, etc., can solve problems such as inability to warn users of complaints, prevent them in advance, and fail to obtain the perception of user network quality in advance, so as to reduce the amount of user complaints, The effect of user complaint warning

Inactive Publication Date: 2017-12-26
CHINA MOBILE GROUP SICHUAN
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Problems solved by technology

However, when judging whether user complaints are caused by base station failures, if only relying on the alarms presented on the OMC, on the one hand, there is no factual basis and more empirical components are relied on; on the other hand, hidden failures of base stations will be ignored
In addition, if relying on technical maintenance personnel to go to the site to test the base station, it will cost a lot
[0004] Existing methods are post-event analysis, that is, analysis and processing need to be performed after receiving user complaints, and it is impossible to obtain users' perception of network quality in advance, so that they cannot play an early warning and preventive role in user complaints

Method used

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  • Method and apparatus for detecting user network access quality
  • Method and apparatus for detecting user network access quality
  • Method and apparatus for detecting user network access quality

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Embodiment Construction

[0034] The present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0035] In this embodiment, the schematic diagram of the implementation flow of the method for detecting the user's online quality is as follows figure 1 shown, including the following steps:

[0036] Step 101: Counting the traffic of the cell in consecutive T+1 days, where T is a preset statistical cycle;

[0037] Specifically, according to the preset statistical cycle T, the traffic of the cell in consecutive T+1 days is counted; according to the traffic of the cell in consecutive T+1 days included in the traffic of the cell in consecutive T+1 days, the traffic of the cell in consecutive T days is counted The average value of the flow rate μ 1 and mean square error σ 1 ;According to the traffic of the community in consecutive T+1 days, count the average value μ of the traffic of the community in consecutive T+1 days 2 and mean sq...

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Abstract

The invention discloses a method for detecting user network access quality. The method comprises the following steps: counting the flow of a cell within continuous T+1 days, wherein T is a preset statistical cycle; judging whether the cell is a faulty cell according to the flow of the cell within continuous T+1 days; when it is judged that the cell is the faulty cell, screening a resident user from the users of the faulty cell; and counting the network access indexes of the resident user, and screening the user with worse network access quality from the resident user. Meanwhile, the invention further discloses an apparatus for detecting the user network access quality.

Description

technical field [0001] The invention relates to mobile network optimization technology, in particular to a method and a device for detecting user surfing quality. Background technique [0002] With the popularity of smart terminals, the number of mobile Internet users continues to increase, posing new challenges to the normal operation of mobile networks. Although the existing communication technology is becoming more and more mature and the pace of application is accelerating, the operation of the mobile network is affected by the working conditions of the signal transmission equipment and the external environment. Among them, once the base station as the main signal transmission equipment fails, the users carried by the base station will not be able to use the mobile network normally, which may cause user complaints. [0003] In the face of complaints from mobile Internet users, the existing basic process of complaint handling is mainly as follows: after the user complain...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04W24/08
CPCH04L41/5009H04L41/507H04W24/08
Inventor 王铁兰曾为民谢捷尹刚周御峰
Owner CHINA MOBILE GROUP SICHUAN
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