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Intelligent public service kiosk for shopping navigation and working method thereof

A working method and kiosk technology, applied in the kiosk field, can solve problems such as reducing shopping experience, and achieve the effect of solving difficult shopping and improving service quality.

Inactive Publication Date: 2017-12-29
SUZHOU HAOGE CULTURAL TRANSMISSION CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

With the development of cities, the scale of shopping malls is getting bigger and bigger. When people go shopping, they often need to spend a lot of time and energy looking for the products they need in the shopping malls, which reduces the shopping experience.

Method used

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  • Intelligent public service kiosk for shopping navigation and working method thereof
  • Intelligent public service kiosk for shopping navigation and working method thereof
  • Intelligent public service kiosk for shopping navigation and working method thereof

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0033] Such as figure 1 As shown, an intelligent public service kiosk for shopping navigation includes a processor 1, a display 2, a camera 3, a storage device 4, a navigation device 5 and a product recommendation device 6, and the processor 1 is connected to a server inside the mall, To receive service information inside the shopping mall, the display 2 is connected to the processor 1, the display 2 is set as a capacitive touch screen, and the user realizes the operation of the service kiosk through the display 2, and the camera 3 is connected to the The processor 1 is connected to monitor the user's operation behavior and send it to the processor 1, and the storage device 4 is connected to the processor 1 to store the picture taken by the camera 3. Navigation device 5 is connected with described processor 1, is used for providing shop information, and described shop information comprises shop name and shop location, and described processor 1 regularly updates described shop ...

Embodiment 2

[0044] Such as figure 2 As shown, a working method of an intelligent public service kiosk for shopping navigation includes the following working steps:

[0045] a) The user uses a mobile terminal to establish a connection with the processor 1, the camera 3 monitors the user and sends the monitoring picture to the processor 1, and the processor 1 outputs a starting signal to the navigation device 5;

[0046] b) The user inputs a shopping requirement through the display 2, and the shopping requirement includes a commodity type, a commodity brand and a price range;

[0047] c) the display 2 sends the shopping request to the processor 1;

[0048] d) The processor 1 screens out qualified store information according to the shopping demand and sends the store information to the navigation device 5, the store information includes a store name and a store location;

[0049] e) The navigation device 5 automatically generates a navigation route according to the store location and send...

Embodiment 3

[0060] Such as Figure 4 As shown, the user can edit opinions and suggestions on the mall or store through the display 2, and the suggestion collection device 10 collects the opinions and suggestions and sends them to the internal server of the mall.

[0061] Specifically, in order to improve the service quality of shopping malls and stores, the present invention also includes a suggestion collection device 10 . After the user's operation is completed, the suggestion collection device 10 pops up a suggestion collection window on the display 2, and the user can feed back corresponding opinions and suggestions according to his own shopping experience, and the suggestion collection device 10 sends the opinions and suggestions to To the internal server of the mall.

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PUM

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Abstract

The invention discloses an intelligent public service kiosk for shopping navigation, which includes a processor, a display, a camera, a storage device, a navigation device, and a commodity recommendation device. The processor is connected with a server inside a mall, and receives service information inside the mall. The display is connected with the processor, and is a capacitive touch screen. Users can operate the service kiosk through the display. The camera is connected with the processor, and is used for monitoring the operation behaviors of users and sending the operation behaviors to the processor. The storage device is connected with the processor, and is used for storing pictures taken by the camera. The navigation device is connected with the processor, and is used for providing store information, including store name and store location. The processor regularly updates store information and sends the updated store information to the navigation device. The commodity recommendation device is connected with the processor, and is used for providing preferential commodities for users. The processor regularly updates commodity information and sends the updated commodity information to the commodity recommendation device.

Description

technical field [0001] The invention relates to the field of service kiosks, in particular to an intelligent public service kiosk for shopping navigation and a working method thereof. Background technique [0002] Today, with the improvement of various social service facilities, public service kiosks are of great significance to urban development and social progress. At the same time, it has also become one of the symbols of urban civilization. [0003] However, smart service kiosks have not yet been applied to shopping malls. The huge market has given people too many choices. There are too many choices, but they have no direction. More and more people suffer from "difficulty in choosing". With the development of cities, the scale of shopping malls is also increasing. When people go shopping, they often need to spend a lot of time and energy looking for the products they need in the shopping malls, which reduces the shopping experience. Contents of the invention [0004...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06G06Q30/02G01C21/20
CPCG06Q30/0631G01C21/20G06Q30/0281G06Q30/0639G06Q30/0641
Inventor 姚俊浩
Owner SUZHOU HAOGE CULTURAL TRANSMISSION CO LTD
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