Fault positioning and analyzing method and device and computer-readable storage medium

A technology for fault location and analysis methods, applied in computing, transmission systems, instruments, etc., to achieve the effects of reducing time, improving efficiency, and improving accuracy

Inactive Publication Date: 2018-05-08
JIANGSU TIANLIAN INFORMATION TECH DEV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention solves the problem of how to improve the efficiency and accuracy of fault location analysis and processing

Method used

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  • Fault positioning and analyzing method and device and computer-readable storage medium
  • Fault positioning and analyzing method and device and computer-readable storage medium
  • Fault positioning and analyzing method and device and computer-readable storage medium

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Embodiment Construction

[0025] In the prior art, when a user reports a failure, the maintenance personnel log in to the edge server where the failure occurred, extract the user access logs during the time period when the failure occurred, and analyze the log results through command scripts to locate the cause of the failure. In the process of fault location analysis, much labor cost and time cost are consumed, and the processing efficiency is low. In addition, when analyzing the log results, depending on the professional knowledge and ability of the maintenance personnel, the analysis results obtained by different maintenance personnel may be quite different, and manual intervention is likely to interfere with the analysis results.

[0026] In the embodiment of the present invention, during the process of fault analysis and location, maintenance personnel do not need to perform manual operations, so the efficiency of fault location and analysis can be improved. In the whole process of fault analysis ...

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Abstract

The invention provides a fault positioning and analyzing method and device and a computer-readable storage medium. The method comprises a step of screening a fault-related user access log after receiving a fault report, a step of obtaining an associated log associated with the screened user access log, a step of extracting fault-related feature field information from the screened user access log and the associated log and combining all extracted feature field information to generate a combined analysis result, and a step of searching a fault reason corresponding to the combined analysis resultin a preset fault feature database. According to the above scheme, the processing efficiency and accuracy of fault positioning and analysis can be improved.

Description

technical field [0001] The embodiments of the present invention relate to the field of network multimedia data transmission, and in particular to a fault location analysis method and device, and a computer-readable storage medium. Background technique [0002] Content Delivery Network (CDN) is a content delivery network built on the Internet. The CDN system relies on the edge servers deployed in various places, and through the load balancing, content distribution, scheduling and other functional modules of the central platform, users can obtain the required content nearby, reduce network congestion, and improve user access response speed and hit rate. [0003] When a user accesses the edge server of the CDN system, a large number of user access logs will be generated, including Nginx logs, ATS logs, etc. In the process of providing services, the CDN system will inevitably fail. Analyzing user access logs is the main way to analyze the cause of failures. [0004] In the pri...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24G06F11/07
CPCG06F11/0766G06F11/079H04L41/0604H04L41/0631H04L41/0677H04L41/069
Inventor 陈卫华康凯
Owner JIANGSU TIANLIAN INFORMATION TECH DEV
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