Fault positioning and analyzing method and device and computer-readable storage medium
A technology for fault location and analysis methods, applied in computing, transmission systems, instruments, etc., to achieve the effects of reducing time, improving efficiency, and improving accuracy
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[0025] In the prior art, when a user reports a failure, the maintenance personnel log in to the edge server where the failure occurred, extract the user access logs during the time period when the failure occurred, and analyze the log results through command scripts to locate the cause of the failure. In the process of fault location analysis, much labor cost and time cost are consumed, and the processing efficiency is low. In addition, when analyzing the log results, depending on the professional knowledge and ability of the maintenance personnel, the analysis results obtained by different maintenance personnel may be quite different, and manual intervention is likely to interfere with the analysis results.
[0026] In the embodiment of the present invention, during the process of fault analysis and location, maintenance personnel do not need to perform manual operations, so the efficiency of fault location and analysis can be improved. In the whole process of fault analysis ...
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