Method and application server for identifying help information based on operation page

A technology for application server and operating pages, applied in special data processing applications, using information identifiers to retrieve web data, website content management, etc., can solve problems such as user inconvenience, and achieve the effect of improving user experience
CN108427701BActive Publication Date: 2022-02-15PING AN TECH (SHENZHEN) CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
PING AN TECH (SHENZHEN) CO LTD
Publication Date
2022-02-15

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Abstract

The invention discloses a method for identifying help information based on an operation page. The method includes: receiving help request information sent by a service system where a terminal device is located; analyzing the help request information to obtain current operation page information; The page information matches the help document corresponding to the current operation page information; and presents the help document matching the current operation page to the service system of the terminal device. The invention also provides an application server and a computer-readable storage medium. The method for identifying help information based on an operation page, the application server, and the computer-readable storage medium provided by the present invention can obtain help documents corresponding to current page operations by analyzing the request help information, thereby improving user experience.
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Description

Technical field

[0001] The present invention relates to the field of mobile communications, and more particularly to a method and application server based on an operation page identifying help information. Background technique

[0002] With the increasing development technologies, all kinds of software or web-based business systems, especially some large-scale, more functional business systems successfully developed, by providing user interface, users can interact with application, greatly facilitate users . However, for a new software or business system, the user often needs to rely on the software or business system to help the help system of the software or business system in varying degrees without familiarizing the software or business system.

[0003] Traditional help systems, usually, after the user starts the help system, display the entire document about the software or business system, the user needs to enter some keywords or find the search in the directory index to ge...

Claims

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