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After-sales service refinement management system and method of EMUs

A technology of refined management and after-sales service, applied in the field of refined management system of after-sales service of EMUs, can solve the problems of low efficiency, error-prone, and unintuitive management information transmission and feedback, so as to improve transmission and feedback efficiency and reduce errors. , the effect of refined management

Inactive Publication Date: 2018-12-25
CRRC QINGDAO SIFANG CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present invention is to provide a refined after-sales service management system and method for EMUs, which solves the technical problems of low efficiency, error-prone, and unintuitive technical problems in the transmission and feedback of management information in the after-sales service management process in the prior art

Method used

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  • After-sales service refinement management system and method of EMUs
  • After-sales service refinement management system and method of EMUs
  • After-sales service refinement management system and method of EMUs

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Embodiment Construction

[0021] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts fall within the protection scope of the present invention.

[0022] figure 1 It is a schematic diagram of an EMU after-sales service refined management system according to an embodiment of the present invention, as shown in figure 1 As shown, the embodiment of the present invention provides a refinement management system for EMU after-sales service, including:

[0023] After-sales service managemen...

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Abstract

The invention provides an after-sale service refinement management system and a method of an EMU. The system comprises an after-sale service management center subsystem and a service station subsystem. The after-sales service management center subsystem comprises a general overview module, a first personnel management module, a first vehicle management module, a first notification execution management module, a million-kilometer failure rate management module, a failure closed-loop management module and a failure monitoring module. The service station subsystem comprises an announcement notification module, a second personnel management module, a second vehicle management module, a fault management module, a second notification execution management module, a safety production management module, and an accessory prediction alarm module. The system realizes the fine management of after-sale service of EMUs by setting several fine management modules, improves the transmission and feedbackefficiency of management information in the process of after-sale service management, reduces the mistakes in paper-based management, and visualizes and visualizes the management data.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a refined management system and method for EMU after-sales service. Background technique [0002] With the rapid development of high-speed railways and the continuous increase of high-speed EMUs, the maintenance tasks of high-speed EMUs are also more arduous, which puts forward new requirements for EMU after-sales service management departments and after-sales service stations. How to carry out efficient and fine-grained management of EMU after-sales service is an urgent problem to be solved. [0003] In the prior art, the management organization of the EMU after-sales service includes an after-sales service management center and service stations distributed in different regions. At present, each service station uses paper to notify and manage employee information, important notices, document publicity, safety calendar, fault handling, technical modification, maintenance plan,...

Claims

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Application Information

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IPC IPC(8): G06Q30/00
CPCG06Q30/016
Inventor 王川刘光俊邓学寿赵婷婷吴臻易张海鹏
Owner CRRC QINGDAO SIFANG CO LTD
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