An intelligent quality inspection detection method

A detection method and quality inspection technology, which is applied in the direction of instruments, data processing applications, calculations, etc., can solve the problems of service quality detection methods such as small scope of pertinence, inability to compare quality inspections with public legal institutions, and low quality of public legal services. Achieve the effects of high accuracy, large contrast range and large detection range

Pending Publication Date: 2019-06-18
GUANGZHOU FOCUSTAR TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] As an important part of the public service industry, public legal service is to effectively meet the needs of the public for public legal services, to make public legal service standards unified and coordinated, so that the needs of the public can be handled quickly and quickly. As an institution in the service industry, As one of the purposes of the institution, service plays an important role. However, the current public legal services have some deficiencies in the service quality testing methods. Comparing quality inspections between different public legal institutions will slow down the development of low-quality public legal services and fail to meet people's needs

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0017] Embodiment 1, the present invention provides a technical solution: a detection method for intelligent quality inspection, which obtains information materials of various public legal service function systems, thereby obtaining corresponding information materials of service functions in each public legal institution, and for each Classification of service functions;

[0018] According to the quality inspection method of the preset service function standard, use the various service functions to judge whether there is any abnormality in the service quality of the corresponding public legal institution, and obtain the corresponding judgment result; wherein, the public legal service function includes online service and offline service .

[0019] Further, the process of obtaining information materials of online service function systems and obtaining corresponding information materials of online service function systems in various public legal institutions includes:

[0020] O...

Embodiment 2

[0025] Embodiment 2, a detection method of intelligent quality inspection, obtains various public legal service function system information materials, thereby obtains corresponding information materials of service functions in each public legal institution, and classifies each service function;

[0026] According to the quality inspection method of the preset service function standard, use the various service functions to judge whether there is any abnormality in the service quality of the corresponding public legal institution, and obtain the corresponding judgment result; wherein, the public legal service function includes online service and offline service .

[0027] Further, the process of obtaining offline service function system information materials and obtaining corresponding offline service function information materials in each public legal institution includes:

[0028] Obtain the communication information related to the various offline service function systems sent...

Embodiment 3

[0033] Embodiment 3, a detection method of intelligent quality inspection, obtains various public legal service function system information materials, thereby obtains corresponding information materials of service functions in each public legal institution, and classifies each service function;

[0034] According to the quality inspection method of the preset service function standard, use the various service functions to judge whether the service quality of the corresponding public legal institution is abnormal, and obtain the corresponding judgment result.

[0035] Wherein, the judgment result is displayed in the form of a video screen, the judgment result is stored in a storage medium, and the judgment result is correspondingly sent to each public legal institution through a communication device.

[0036] Among them, according to the preset service function standards, it is judged whether there is an abnormality in each service, and the process of obtaining the corresponding j...

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PUM

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Abstract

The invention discloses an intelligent quality inspection detection method, which comprises the following steps of: obtaining information data of each public legal service function system so as to obtain corresponding information data of service functions in each public legal institution, and classifying each service function; According to a quality inspection method of a preset service function standard, judging whether the service quality of the corresponding public legal institution is abnormal or not by utilizing each service function, and obtaining a corresponding judgment result; Whereinthe public legal service function comprises online service and offline service; According to the method, various service functions in different public legal service organizations can be compared andsubjected to quality inspection; The public legal service institution can meet the humanized requirements and bring high-quality service to the masses due to the fact that the public legal service institution can improve the public legal service institution and detect the difference between the service qualities and the defects existing in the public legal service system.

Description

technical field [0001] The invention relates to the technical field of service quality inspection detection methods, in particular to an intelligent quality inspection detection method. Background technique [0002] As an important part of the public service industry, public legal service is to effectively meet the needs of the public for public legal services, to make public legal service standards unified and coordinated, so that the needs of the public can be handled quickly and quickly. As an institution in the service industry, As one of the purposes of the organization, service plays an important role. However, there are some deficiencies in the service quality testing methods of the current public legal services. Comparing quality inspections between different public legal institutions will slow down the development of low-quality public legal services and fail to meet people's needs. Contents of the invention [0003] The purpose of the present invention is to pro...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/18
Inventor 田兆俊
Owner GUANGZHOU FOCUSTAR TECH CO LTD
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