Method and device for processing enquiry task

A task and inquiry technology, applied in the field of data processing, can solve problems such as poor user experience and feedback on sales plans

Inactive Publication Date: 2019-07-12
优轩(北京)信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

With the continuous expansion of the business scale, each matchmaker needs to handle more inquiry tasks, and each inquiry task takes a long time to process, usually half an hour, which makes the matchmakers unable to deal with thos...

Method used

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  • Method and device for processing enquiry task
  • Method and device for processing enquiry task
  • Method and device for processing enquiry task

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Embodiment Construction

[0053]In order to make the object, technical solution and advantages of the present invention clearer, the implementation manner of the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0054] The embodiment of the present invention provides a method for processing an inquiry task. The execution subject of the method may be a server running an inquiry system. The server may be any server, or may be composed of multiple servers. Service cluster. The above-mentioned server can receive price inquiry tasks submitted by each salesperson through the price inquiry terminal, and can assign each price inquiry task to each matchmaker for processing. The above-mentioned server may include a processor, a memory, and a transceiver. The processor may be used to process the inquiry task in the following flow. The memory may be used to store the data required and generated during the processing, and the transceiver may be used to Rel...

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PUM

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Abstract

The invention discloses a method and a device for processing enquiry tasks, and belongs to the technical field of data processing. The method comprises: when a target enquiry task of a target enquiryvehicle is received, acquiring each enquiry weight value of the target enquiry vehicle, and generating a target sorting value of the target enquiry task based on each enquiry weight value; determininga target matcher for processing the target inquiry task; and adjusting the inquiry task processing sequence of the target matchmaking person according to the size relation between the target sortingvalue and the sorting value of each inquiry task which is not processed by the target matchmaking person. By adopting the method and the device, the high-quality inquiry task can be preferentially processed, the user experience is improved, and the transaction volume is increased.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a method and device for processing inquiry tasks. Background technique [0002] With the continuous improvement of people's consumption level, a large number of consumers generally have the need to purchase vehicles. In order to balance cost and driving experience, many consumers will consider buying a used car from a used car service provider. When providing second-hand car services to consumers, sales staff of second-hand car service providers can obtain sales plans for second-hand cars through the inquiry system. [0003] When consumers take a fancy to a certain used car, they can inform the sales staff of the expected price given by them. Afterwards, the salesperson can submit the inquiry task of the used car in the inquiry system through an inquiry terminal, such as a smart phone or a tablet computer. Then, the inquiry system can assign the inquiry task to the cor...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06Q30/06
CPCG06Q30/0281G06Q30/0611
Inventor 高迪郭栋杨永发焦华峰陈丽于洋杜嘉诚耿亮靳胜强巩仔明邱慧
Owner 优轩(北京)信息科技有限公司
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