Method and device for processing enquiry task

Abstract

The invention discloses a method and a device for processing enquiry tasks, and belongs to the technical field of data processing. The method comprises: when a target enquiry task of a target enquiryvehicle is received, acquiring each enquiry weight value of the target enquiry vehicle, and generating a target sorting value of the target enquiry task based on each enquiry weight value; determininga target matcher for processing the target inquiry task; and adjusting the inquiry task processing sequence of the target matchmaking person according to the size relation between the target sortingvalue and the sorting value of each inquiry task which is not processed by the target matchmaking person. By adopting the method and the device, the high-quality inquiry task can be preferentially processed, the user experience is improved, and the transaction volume is increased.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a method and device for processing inquiry tasks. Background technique [0002] With the continuous improvement of people's consumption level, a large number of consumers generally have the need to purchase vehicles. In order to balance cost and driving experience, many consumers will consider buying a used car from a used car service provider. When providing second-hand car services to consumers, sales staff of second-hand car service providers can obtain sales plans for second-hand cars through the inquiry system. [0003] When consumers take a fancy to a certain used car, they can inform the sales staff of the expected price given by them. Afterwards, the salesperson can submit the inquiry task of the used car in the inquiry system through an inquiry terminal, such as a smart phone or a tablet computer. Then, the inquiry system can assign the inquiry task to the cor...

AI Technical Summary

Problems solved by technology

With the continuous expansion of the business scale, each matchmaker needs to handle more inquiry tasks, and each inquiry task takes a long time to process, usually half an hour, which makes the matchmakers unable to deal with those waiting to be processed in time. The high-quality inquiry task feeds back the sales plan, causing these high-quality consumers to wait for a long time, the user experience is not good, and they even give up the willingness to buy a car

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