Fault processing method and device and processing equipment

A fault processing method and processing device technology, applied in the direction of instruments, electrical components, transmission systems, etc., can solve problems such as single fault processing process, failure to notify user terminals in time, and inapplicability to large computer rooms, so as to avoid business interruption and guarantee Effects of safety and shortened troubleshooting time

Inactive Publication Date: 2019-08-16
BEIJING QINHUAI DATA CO LTD +1
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  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Under normal circumstances, it is not possible to quickly isolate a fault, because the factors that cause the fault are often very complex, especially the fault caused by multiple devices
[0003] The normal operation of the existing large-scale computer room is usually affected by the situation of single-channel mains power, municipal water supply, cabinet power

Method used

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  • Fault processing method and device and processing equipment
  • Fault processing method and device and processing equipment
  • Fault processing method and device and processing equipment

Examples

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Embodiment Construction

[0052] Various exemplary embodiments of the present invention will now be described in detail with reference to the accompanying drawings. It should be noted that the relative arrangements of components and steps, numerical expressions and numerical values ​​set forth in these embodiments do not limit the scope of the present invention unless specifically stated otherwise.

[0053] The following description of at least one exemplary embodiment is merely illustrative in nature and in no way taken as limiting the invention, its application or uses.

[0054] Techniques, methods and devices known to those of ordinary skill in the relevant art may not be discussed in detail, but where appropriate, such techniques, methods and devices should be considered part of the description.

[0055] In all examples shown and discussed herein, any specific values ​​should be construed as exemplary only, and not as limitations. Therefore, other instances of the exemplary embodiment may have dif...

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Abstract

The invention discloses a fault processing method and device and processing equipment. The method comprises the steps of acquiring fault information of a current fault of a machine room; judging whether the current fault is a set first type of fault according to the fault information; under the condition that the current fault information is the first type of fault information, sending a fault processing request to the user terminal; after receiving a processing confirmation instruction fed back by the user terminal according to the fault processing request, carrying out fault processing on the current fault according to the fault information;. The current fault is processed according to the feedback instructions of the user terminals corresponding to the current different faults, so thatthe management of various change activities of the data center can be standardized, operation and maintenance personnel are guided to orderly process the faults, the fault processing time is shortened, the service interruption is avoided, and the safe and stable operation of each system is ensured.

Description

technical field [0001] The present invention relates to the technical field of fault processing, and more specifically, the present invention relates to a fault processing method, device and processing equipment. Background technique [0002] Fault management is one of the most important management contents of equipment management in the computer room. The purpose of fault management is to ensure the smooth operation of all equipment in the computer room. When a device in the computer room fails, it is necessary to quickly find out where the fault is and eliminate it in time. Usually, it is not possible to quickly isolate a fault, because the factors that cause the fault are often very complex, especially if the fault is caused by multiple devices. [0003] The normal operation of the existing large-scale computer room is usually affected by the situation of single-channel mains power, municipal water supply, cabinet power, monitoring, fire protection, and weather conditio...

Claims

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Application Information

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IPC IPC(8): G06Q10/00H04L29/08
CPCG06Q10/20H04L67/12
Inventor 居静王剑刘治国
Owner BEIJING QINHUAI DATA CO LTD
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