Speech recognition-based service request method, service request device and computer equipment

A service request and speech recognition technology, applied in the computer field, can solve the problems of limited number of service interfaces, limited effective display area, energy-consuming and other problems, and achieve the effect of improving user experience, simple and convenient request, and convenient maintenance

Pending Publication Date: 2019-09-17
ONE CONNECT SMART TECH CO LTD SHENZHEN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the effective display area of ​​the terminal where the application program is installed is usually limited, and in order for the user to accurately identify the service logo on the service interface with the naked eye and the user will not make too many mistakes in operation (for example, the existing terminal Usually, a touch screen is provided to display the operation interface of the application. Since the user’s fingers are generally required to operate, and the contact has a certain area), the area of ​​each service interface in the application operation interface should not be too small, which means Makes the number of service interfaces that can be displayed on an application operation interface very limited
[0003] In order to deal with this problem, the usual practice is to classify services into major categories, first-level subcategories under the major categories, second-level subcategories under the first-level subcategories, etc., users pass through the major categories, first-level subcategories Multiple selections of categories, secondary subcategories, etc., to find the interface of the final desired service. Users spend a lot of energy on this, which is very unfriendly

Method used

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  • Speech recognition-based service request method, service request device and computer equipment
  • Speech recognition-based service request method, service request device and computer equipment
  • Speech recognition-based service request method, service request device and computer equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0058] The voice recognition-based service request method on the terminal side of the present invention will be described below with reference to the accompanying drawings.

[0059] figure 2 It is an optional flow diagram of the speech recognition-based service request method of the present invention, such as figure 2 As shown, the method may include the following steps:

[0060] S210. Acquire the speech of a specified duration, and convert the speech of the specified duration into target text.

[0061] Applications including multiple services can be installed in the terminal, and the user can wake up the application corresponding to the service request before making a service request. For example, the terminal can be a mobile phone, and the mobile phone can be installed with a client terminal of a financial service application. The client terminal of the financial service application can provide services such as policy inquiry, loan, and my asset inquiry management. The ...

Embodiment 2

[0090] The voice recognition-based service request method on the server side of the present invention will be described below with reference to the accompanying drawings. This method corresponds to the aforementioned service request method based on speech recognition on the terminal side, and can be understood by referring to each other.

[0091] image 3 It is an optional flow diagram of the speech recognition-based service request method of the present invention, such as image 3 As shown, the method may include the following steps:

[0092] S310. Receive a request sent by the terminal. The request includes target text, and the target text is converted by the terminal according to the language of the specified duration.

[0093] Wherein, the S310 can refer to the aforementioned figure 2 Relevant descriptions of S210 and S220 in the illustrated embodiment will not be repeated here.

[0094] S320, perform matching in the service keyword and the corresponding service addr...

Embodiment 3

[0111] Based on the speech recognition-based service request method provided in the first embodiment above, this embodiment provides a speech recognition-based service request device, specifically, Figure 4 An optional structural block diagram of the voice recognition-based service request device is shown, the voice recognition-based service request device is divided into one or more program modules, one or more program modules are stored in a storage medium, and Executed by one or more processors to complete the present invention. The program module referred to in the present invention refers to a series of computer program instruction segments capable of completing specific functions, which is more suitable than the program itself to describe the execution process of the voice recognition-based service request device in the storage medium. The following description will specifically introduce this embodiment The function of each program module.

[0112] like Figure 4 As ...

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PUM

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Abstract

The invention discloses a speech recognition-based service request method, a service request device and computer equipment. The method comprises the following steps of acquiring voice with a specified time length, and converting the voice with the specified time length into a target text; sending a request to a server, wherein the request comprises the target text, so that the server matches the service keywords contained in the target text in a service keyword and a corresponding service address table; receiving a response sent by the server; when the response only contains the target service address, sending the response to the server; and obtaining a service page corresponding to the target service address, and displaying the service page, in which the server matches the same service keyword included in the target text in a service keyword and a corresponding service address table as a target service keyword, wherein the service address corresponding to the target service keyword is the target service address. Therefore, a user can be helped to quickly locate the target service and display the page of the target service, and the user experience is improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a voice recognition-based service request method, device and computer equipment. Background technique [0002] With the continuous development of science and technology and the increasing demands of people's lives, the scale of applications is getting larger and larger, the number of services provided is also increasing, and the classification of services is becoming more and more refined. However, the effective display area of ​​the terminal where the application program is installed is usually limited, and in order for the user to accurately identify the service logo on the service interface with the naked eye and the user will not make too many mistakes in operation (for example, the existing terminal Usually, a touch screen is provided to display the operation interface of the application. Since the user’s fingers are generally required to operate, and the contact h...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/22G10L15/26H04L29/08G06F3/0482H04L29/06
CPCG10L15/22G06F3/0482G10L2015/223G10L15/26H04L67/51H04L67/01
Inventor 王树军
Owner ONE CONNECT SMART TECH CO LTD SHENZHEN
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