Refrigerator and cloud server for diagnosing cause of abnormal state

Abstract

The present invention is a technology relating to a refrigerator and a cloud server for diagnosing the cause of an abnormal state. An abnormal state diagnosis unit included in the refrigerator or thecloud server, according to one embodiment of the present invention, produces abnormal state information of the refrigerator on the basis of the similarity between stored information of a first group and a normal pattern, and a cause diagnosis unit produces cause information of the abnormal state on the basis of the similarity between a failure pattern and stored information of a second group whenthe abnormal state diagnosis unit determines the abnormal state.

Description

technical field [0001] The present invention relates to technologies related to refrigerators and cloud servers for diagnosing causes of abnormal states. Background technique [0002] Electronic products are installed and operated in various environments, so the structure or components of the product may change from the time the product is shipped. For example, in the case of a TV, if the user performs frequent switching operations, a malfunction may occur in the power supply connection part. Furthermore, when an external outdoor unit operates with mechanical / chemical / physical components like an air conditioner, an abnormal state may occur during the operation. [0003] Similarly, from the point of view that refrigerators are frequently used devices, refrigerators may receive mechanical or electrical shocks, and various abnormal states may occur such as refrigerant changes or compressor changes. Since it is difficult to clearly understand the cause of this abnormal state f...

AI Technical Summary

Problems solved by technology

Therefore, there is no technology that transmits the abnormal status of electronic products such as TVs, air conditioners, and refrigerators to customers in real time or at regular intervals.

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