Artificial intelligence call answering system

A technology of artificial intelligence and incoming calls, applied in the field of communication systems, can solve problems such as busy lines, users missing information, and no signal

Active Publication Date: 2020-03-17
厦门众联华数文旅有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At the same time, when a user uses a mobile phone or a telephone, it often occurs that there is no free answer, inconvenient answer, busy line, no answer or no signal. cause users to miss some important information;

Method used

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  • Artificial intelligence call answering system
  • Artificial intelligence call answering system
  • Artificial intelligence call answering system

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Embodiment Construction

[0044] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative work fall within the protection scope of the present invention. In addition, it should be noted that, for the convenience of description, the attached drawings only shows the parts related to the relevant invention, it should be noted that, in the case of no conflict, the embodiments in the application and the features in the embodiments can be combined with each other, and the following will refer to the drawings and combine the embodiments Describe this application in detail.

[0045] Such as figure 1 As shown, the system archite...

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PUM

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Abstract

The invention discloses an artificial intelligence call answering system, and the system comprises the steps: responding to an operation that a user starts a target application, obtaining the login ofthe user and the call forwarding setting state of called numbers, and guiding the user to set and verify the call forwarding state of the called numbers; responding to call forwarding of calling thecalled numbers by the calling number. Idle lines are selected to be connected, and corresponding artificial intelligence substitute assistants are accessed. An artificial intelligence substitute assistant initiates a first sentence reply, converses with the calling number, and responds to hang-up of the calling number, responds to a received call record, marks numbers marking and makes call analysis, and then pushes the above to the user; and responding to the user to start the target application or click to push and display the corresponding call record and information. The artificial intelligence system for substituting for incoming calls is reasonable in design, a user can select missed calls when facing unfamiliar calls, the purpose of obtaining the incoming call in time when the useris not empty or cannot answer the calls can be achieved, and the anti-harassment and missed-call-free state is achieved.

Description

technical field [0001] The invention is a system for receiving calls by artificial intelligence, which belongs to the technical field of communication systems. Background technique [0002] The frequency of consumers receiving strange calls has greatly increased (average 3 times / person / day), and it is difficult for users to cope with the high frequency of strange calls. With the development of artificial intelligence and communication technology, while smart telemarketing technology improves the efficiency of telemarketing, it also provides technical solutions for telephone harassment and telephone fraud. Many users are helpless in the face of harassing calls. [0003] At the same time, when a user uses a mobile phone or a telephone, it often occurs that there is no free answer, inconvenient answer, busy line, no answer or no signal. cause users to miss some important information; [0004] For this reason, the present invention proposes a kind of system of artificial intel...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/42H04M3/493H04M3/54
CPCH04M3/42212H04M3/42221H04M3/4936H04M3/54
Inventor 林欣扬
Owner 厦门众联华数文旅有限公司
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