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Business processing method and device for abnormal server

A business processing and exception handling technology, applied in the computer field, can solve problems such as complex cooperation, cumbersome business migration process, and poor customer experience, and achieve the effect of simplifying the business migration process, improving business migration efficiency and customer experience

Active Publication Date: 2021-06-01
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Due to the wide variety of businesses, the coordination of customer service, customers, operation and maintenance, and development personnel is complicated, the business migration process is cumbersome, and the customer experience is poor.

Method used

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  • Business processing method and device for abnormal server
  • Business processing method and device for abnormal server
  • Business processing method and device for abnormal server

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Embodiment Construction

[0031] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain related inventions, rather than to limit the invention. It should also be noted that, for the convenience of description, only the parts related to the related invention are shown in the drawings.

[0032] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and embodiments.

[0033] figure 1 An exemplary architecture 100 of the business processing method and device for the abnormal server of the present application is shown.

[0034] Such as figure 1 As shown, the system architecture 100 may include terminal devices 101 , 102 , 103 , a network ...

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Abstract

The embodiment of the invention discloses a business processing method and device for an abnormal server, and relates to the field of cloud computing. A specific embodiment of the method comprises the following steps: in response to determining that an abnormal server exists in a public cloud system, obtaining a service migration instruction corresponding to a service type according to the service type of a service distributed on the abnormal server; generating exception report information according to the exception information of the exception server and the service migration instruction, and sending the exception report information to a user to which the service of the service type corresponding to the service migration instruction belongs; according to the obtained migration indication information of the user, executing a service migration instruction corresponding to the service type of the service for the service of the user. According to the invention, the business migration process is simplified, and the business migration efficiency and the customer experience are improved.

Description

technical field [0001] The embodiments of the present application relate to the field of computer technology, and in particular to a business processing method and device for an abnormal server. Background technique [0002] In recent years, with the continuous expansion of the scale and types of public cloud services, the number of online servers in the public cloud has also increased accordingly. The expansion of the server scale will inevitably lead to an increase in the number of abnormal servers. The increase in the number of abnormal servers will inevitably bring more hidden risks to online business. [0003] The traditional offline process of abnormal servers usually requires the cooperation of customer service, customers, operation and maintenance, and development personnel to complete the migration of customer business. Due to the wide variety of businesses, the cooperation of customer service, customers, operation and maintenance, and development personnel is com...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08
CPCH04L67/025H04L67/1004H04L67/51G06F9/4856G06F11/203G06F11/0784G06F11/0709
Inventor 李烨
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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