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Audio identification method and system for assisting drugstore service personnel

A technology for service personnel and audio recognition, applied in speech recognition, medicine or prescription, voice analysis, etc., can solve problems such as incomplete knowledge, achieve low operation requirements, accurate recommendations, and make up for the lack of professional knowledge

Active Publication Date: 2021-06-11
湖南智芯智能科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The present invention provides an audio recognition method and system for assistants of pharmacy service personnel to solve the technical problem that the pharmacy service personnel of pharmacies cannot comprehensively and accurately provide medication consultation and advice for too many diseases due to incomplete knowledge

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  • Audio identification method and system for assisting drugstore service personnel

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Embodiment Construction

[0044] The embodiments of the present invention will be described in detail below with reference to the accompanying drawings, but the present invention can be implemented in many different ways defined and covered by the claims.

[0045] see figure 1 , the audio recognition method and system for pharmacy service personnel assistance of the present invention, comprising the following steps:

[0046] S1, collect the voice of the scene, identify and extract the keyword set corresponding to symptoms, diseases or medicines; during implementation, the voice can be converted into text, and keywords can be extracted through grammatical analysis, word segmentation, and keyword thesaurus matching; this embodiment In , the keyword set is divided into three groups according to symptoms, diseases or drugs.

[0047]S2. Search the keyword set corresponding to symptoms, illnesses or medicines in the symptom-disease-medication data database to obtain more than one disease and corresponding m...

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Abstract

The invention discloses an audio identification method and system for assisting drugstore service personnel, and the method comprises the steps of: collecting on-site voice, and recognizing and extracting a keyword set corresponding to symptoms, diseases or drugs; searching for a keyword set corresponding to the symptoms, the diseases or the drugs in a symptom-disease-drug use data database to obtain more than one disease and corresponding drug use data; and displaying the more than one disease and the corresponding drug use data to drugstore service personnel for reference by the drugstore service personnel. According to the method, keywords in inquiry voice dialogue can be accurately extracted, and the corresponding drug use data can be automatically found and provided, so that help can be provided for drugstore service personnel on the premise that the operation burden is not increased for the drugstore service personnel.

Description

technical field [0001] The invention relates to the field of auxiliary systems for new retail of medicines, in particular to an audio recognition method and system for assisting pharmacy service personnel. Background technique [0002] Pharmacies are stores and pharmacies that sell medicines. Although the development time of retail pharmacies in China is relatively short, the growth rate is fast. According to statistics, the number of retail pharmacies in China in 2017 was 454,000. These pharmacies have millions of pharmacy service personnel, most of whom are pharmacy service personnel in pharmacies. These pharmacy service personnel usually need to provide community residents who visit the pharmacy with advice on drug purchase and medication for mild or common chronic diseases. Consulting and other services. According to statistics, there are about 30-40 kinds of common diseases in pharmacies, about 40-50 kinds of general diseases, and about 50-60 kinds of other diseases ...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/33G16H20/10G16H70/40G10L15/26G10L15/02
CPCG06F16/3329G06F16/3343G16H20/10G16H70/40G10L15/02
Inventor 凌星海郭旭辉
Owner 湖南智芯智能科技有限公司
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