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Intelligent reception method and system for real-estate sales center

A kind of sales office, intelligent technology, applied in the field of computer, can solve the problem of insufficient real estate consultants

Pending Publication Date: 2021-11-19
UNISOUND SHANGHAI INTELLIGENT TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to overcome the defects of the prior art, provide an intelligent reception method and its system for sales offices, solve the problem of insufficient property consultants during the peak period, and provide customers with intelligent reception methods and systems Explaining the service can greatly reduce the labor cost of real estate companies, fully meet the needs of customers, and improve the user experience

Method used

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  • Intelligent reception method and system for real-estate sales center

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specific Embodiment approach

[0048] Pre-design the moving line of the sales office, such as the moving route from the project introduction board to the real estate sand table to the surrounding traffic map to the model room to the price list, and design an introduction copy for each position according to the real estate information, such as the correspondence between the project introduction board There is a project introduction in the design, a sand table introduction corresponding to the design of the real estate sand table, and a traffic introduction corresponding to the design of the surrounding traffic map, that is, one-to-one correspondence between the space location and the introduction copy;

[0049] Establish a knowledge base in advance based on the experience of the sales office and common problems during house inspections. The knowledge base can be continuously learned during actual use to enrich its content and better meet the needs of customers;

[0050] When the customer moves according to th...

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Abstract

The invention relates to an intelligent reception method for a real-estate sales center. The method comprises the following steps: designing a plurality of sections of introduction copywriting according to the moving line and real-estate information of a real-estate sales center, and building a knowledge base according to common problems of house inspection; acquiring real-time position information of a client, and playing the corresponding introduction copywriting according to the position information of the client; and obtaining a voice question sent by the client, searching a corresponding answer in the knowledge base according to the voice question, and playing the answer to the client. According to the invention, the problem of insufficient property consultants in a peak period is effectively solved, explanation service is provided for clients by using the intelligent reception method and system, the labor cost of real estate companies can be greatly reduced, the requirements of the clients are fully met, and the experience feeling of users is improved.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to an intelligent reception method and system for a sales office. Background technique [0002] At present, when a real estate company sells a new building, there will be a unified sales office (case field). The real estate consultant will introduce the real estate information to the customer at the sales office and carry out marketing. There is a fixed moving line, which is generally the introduction of the developer and the project, the introduction of the real estate sand table, the introduction of the surrounding facilities and supporting facilities, the introduction of the model room, and the trial price calculation of the communication details in the negotiation area. [0003] The sales office usually requires a lot of manpower for reception work, and during the peak period of passenger flow, the number of customers visiting the sales office increases sharply, and the number...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/638G10L15/26G06Q50/16
CPCG06F16/3329G06F16/638G10L15/26G06Q50/16
Inventor 王冬晨
Owner UNISOUND SHANGHAI INTELLIGENT TECH CO LTD
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