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Integrated client help viewer for internet-based and local help content

A content, content source technology, applied in the field of integrated customer help viewers, which can solve problems such as lack of consistency and pleasantness of user experience

Inactive Publication Date: 2006-06-14
MICROSOFT TECH LICENSING LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

If each of these different applications had a different help function (and a different help function user interface), the user experience across the different applications would lack consistency and joy

Method used

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  • Integrated client help viewer for internet-based and local help content
  • Integrated client help viewer for internet-based and local help content
  • Integrated client help viewer for internet-based and local help content

Examples

Experimental program
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Embodiment Construction

[0019] As briefly stated above, embodiments of the present invention relate to an integrated help content viewer that provides a consistent user interface across multiple applications and enables smooth transitions between offline and online help content sources. In the following detailed description, reference is made to the accompanying drawings which form a part hereof, and which are shown for purposes of illustration of certain embodiments and examples. These embodiments may be combined, other embodiments may be utilized, and structural changes may be made without departing from the spirit and scope of the present invention. The following detailed description is therefore non-limiting and the scope of the invention is defined by the appended claims and their equivalents.

[0020] Referring now to the drawings, in which like numerals represent like elements, aspects of the invention and a typical operating environment will be described. figure 1 and the ensuing discussion ...

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Abstract

Provides an integrated help content viewer (user interface) that gives a consistent user interface to multiple applications and enables smooth transitions between offline and online help content sources. Provides a single-client help content viewer that is displayed on or adjacent to a given application user interface (such as a word processing workspace) to allow viewing of offline or online help content related to a given topic Inquire. The help content viewer can be pinned to a user interface associated with a given application such that even if a different application's user interface is launched, the help content viewer's position remains above the user interface.

Description

technical field [0001] The present invention generally relates to providing help content associated with computer software applications. In particular, the present invention relates to an integrated customer assistance viewer for Internet-based and local assistance / help content. Background technique [0002] With the dawn of the computer age, computer and software users have increasingly adapted to user-friendly software applications that help them write, calculate, organize, prepare presentations, send and receive emails, make music, and more. For example, modern electronic word processing applications allow users to prepare a variety of useful documents. Modern spreadsheet applications allow users to enter, manipulate and organize data. Modern electronic slide presentation applications allow users to create various slide presentations that contain text, pictures, data, or other useful objects. [0003] In order to obtain useful information about the operation of the app...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06F3/048
CPCG06F9/453G06Q50/00
Inventor N·M·西蒙斯J·T·贝斯威瑟瑞克I·S·乔德里T·费里尔M·C·戈捷S·A·金凯德E·M·劳伦斯K·R·劳里J·萨德勒J·E·威尔贾南
Owner MICROSOFT TECH LICENSING LLC
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