Haptic feedback during phone calls

Active Publication Date: 2020-07-09
ROBLOX CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The patent is about a method for providing feedback to participants in multi-party phone conversations using a computer system. The system analyzes the content of the conversations and the status of the participants using sensors and a conduct measuring device. Based on this data, the system determines which participants need to be informed of the status of the conversation and sends a feedback signal to their haptic feedback device. This feedback is designed to improve the experience of the participants by giving them more information about what is happening in the conversation.

Problems solved by technology

During the calls, the people frequently put themselves on mute or multi-task, which can lead to others not hearing what they are saying, or conversation existing that require them to refocus, yet they are not being attentive.

Method used

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  • Haptic feedback during phone calls
  • Haptic feedback during phone calls
  • Haptic feedback during phone calls

Examples

Experimental program
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Embodiment Construction

[0017]In some embodiments, the disclosure provides methods, systems and computer program products that provide a configurable haptic feedback to individuals engaged in a call, e.g., telephone call. The term “haptic” denotes communications that create the sense of touch by applying forces, vibrations, or motions to the user. In one example, the feedback is activated when a person is talking for the meeting purpose, but has accidentally set his voice call device on mute, and no one can here the intended message. In this instance, a haptic device that is in communication with the person who has accidentally set his voice call device on mute, is used to signal to that person speaking that his voice call device is on mute, and that no one can here the intended message. In another example, the feedback is activated when a person is not talking for the meeting purpose, yet all the other parties to the conversation are hearing this non-relevant information, because he has not muted his voic...

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PUM

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Abstract

A method for providing haptic feedback to participants of multi-party phone conversations that includes opening a communications session with a conference system for at least two users each having user specific communications devices, user specific conduct measuring devices, and user specific haptic feedback device registered with the conference system. Analyzing content of the communications session from content received by the conference system through the user specific communications device for at least one of the users; and capturing status for said at least two users from data measured by the user specific conduct measuring device for the at least two users. Determining with the conference system if the content of the communications session and the status of said at least two users calls for input by the user through said user specific communications device. Sending a feedback signal from the conference system to the user specific haptic feedback device.

Description

BACKGROUNDTechnical Field[0001]The present invention generally relates to communications, and more particularly to managing feedback on multi-party phone calls.Description of the Related Art[0002]Historically, many meetings were face to face. Currently, there are numerous techniques for conducting meetings, in a business setting or otherwise. Many business meetings have participants that are on “phone” calls or ‘conference calls’, using traditional phones, cellular phones and / or voice over internet protocol (VOIP) using a computer device. During the calls, the people frequently put themselves on mute or multi-task, which can lead to others not hearing what they are saying, or conversation existing that require them to refocus, yet they are not being attentive.SUMMARY[0003]In accordance with an embodiment of the present invention, a method of providing feedback to participants of multi-party phone conversations is provided. In one embodiment, the method may be a computer implemented ...

Claims

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Application Information

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Patent Type & AuthorityApplications(United States)
IPC IPC(8): H04M3/56H04M1/725G06F3/01H04M1/724H04M1/72412H04M1/72454
CPCH04M3/563G06F3/016H04M1/72569H04M3/569H04M1/7253H04M2250/62H04M1/724H04M1/72454H04M1/72412
InventorBENDER, MICHAELCHILDRESS, RHONDA L.PHAM, MINH Q.ECKERT, KIM A.
OwnerROBLOX CORP