Network fault reporting method, equipment and system

Abstract

The invention discloses a terminal device, comprising: an information obtaining module of geographical position, used for obtaining the information of the current geographical position; a type judging module of network signal failure, used for obtaining the failure information of the current network signal and ensuring the type of the current network signal failure according to the failure information; a reporting judging module of network signal failure, used for ensuring whether to report the network signal failure to a server according to the information of the current geographical position and generating the information of the network signal failure according to the information of the current geographical position and the type of the current network signal failure when reporting is ensured; a reporting module of network signal failure formation, used for reporting the information of the network signal failure to the server when the current network signal returns to normal. The invention also discloses a method for reporting network failure, a server, as well as a control method and communication system for reporting network failure. The application of the invention can improve the reliability of reporting network failure.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method, device and system for reporting network faults. Background technique [0002] Communication signals are often blocked by complex terrain and tall buildings, which affects network quality, and may also be limited by the number of channels in the cell base station, resulting in reduced call quality or even dropped calls. [0003] Existing network quality monitoring measures often use the method of sending special personnel to carry special equipment to detect network signals. This is time-consuming and labor-intensive, and the real-time performance cannot be guaranteed. Especially when the network signal is interrupted, it is difficult to record the fault in real time by using the above method. [0004] A drive test system for mobile communication networks is provided in the prior art. The system adopts a client / server working mode, and by embedding the drive tes...

AI Technical Summary

Problems solved by technology

When a network failure occurs, the terminal cannot receive control commands from the server, and thus cannot report network failure information

Furthermore, the processing of the server cannot reflect the real-time failure status of the wireless network.

Therefore, the server processing results only reflect the network quality when there is a signal, and cannot truly reflect the network status

[0007] On the other hand, the processing logic on the server side is relatively simple, without security considerations, and the network quality is reported in real time. There is no feedback mechanism for the repaired network of the operator, and these data are only regarded as a simple signal quality system (and this signal The quality is that there is no signal failure disconnected from the network), and the data is not processed into a result that can provide decision-making assistance for operators

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